Cook III

Accor; Chicago (IL); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays across Fairmont &

Dining and wellness discounts

Job summary

Fairmont Hotels & Resorts is seeking a culinary team member for Fairmont Chicago, Millennium Park. You will contribute to delivering luxury dining experiences, preparing menu items for varied service styles, and supporting kitchen operations in a fast-paced, guest-focused environment.

Join a renowned hospitality brand with strong values and opportunities for growth. Competitive hourly pay plus exclusive colleague benefits and a collaborative team culture await.

Qualifications

• Prior experience in a high-volume restaurant.
• Diploma or certificate in culinary arts is an asset.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Knowledge of weights, measures and cooking techniques.
• Understanding of health, safety and sanitation procedures.
• Ability to work well under pressure in a fast-paced environment.
• Team collaboration and guest-focused approach.

Responsibilities

• Consistently offer professional, friendly and proactive guest service.
• Prepare and service all food items for a la carte or buffet menus.
• Share ideas and participate in shift briefings.
• Maintain proper rotation of products to minimize waste.
• Know menu items, daily features and promotions.
• Monitor shortages and communicate with Chef.
• Keep recipes, schedules and plating guides current and posted.
• Anticipate guest needs and respond promptly.
• Review supplies and ensure proper storage.

Skills

High volume experience

Interpersonal skills

Reliability

Team player

Guest focus

Pressure handling

Education

Diploma / Certification in Culinary discipline

Job description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.

Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.

Our Mission and Values

At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection—between people, place, and purpose. Our core values of authenticity, inclusivity, integrity, and respectguide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.

We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.

About the Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Your Role: Cultivating Food & Beverage Excellence

Your Responsibilities

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards
• Actively share ideas, opinions and suggestions in daily shift briefings
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage
• Have full knowledge of all menu items, daily features and promotions
• Be aware of any shortages and communicate with Chef before the item runs out
• Ensure that recipe cards, production schedules, plating guides, photographs are current and posted and followed
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Review the days supplies and ensure that they are received and stored correctly
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Flexibility to work in all culinary areas within the hotel
• Follow kitchen policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Follow hotel time and attendance policy
• Other duties as assigned

Your experience and skills include:

• Previous experience in a high volume restaurant required
• Diploma / Certification in a Culinary discipline an asset
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Working knowledge of weights, measures and various cooking techniques.
• Working knowledge of health, safety and sanitation procedures.
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Compensation

$27.33 per hour

Visa Requirements

Successful candidates must be legally eligible to work in the United States.

Employee Benefits

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect:We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence:We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging:We celebrate our differences. We support each other and we always stand together.
• Empowerment:We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity:We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.