People & Culture Coordinator

Zuma Restaurants; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

World-Class training

Global opportunities

Health benefits

401(k) Retirement Plan

Family Meals

Rewards & Recognition

Staff discount

Job summary

Zuma in Miami seeks a People & Culture Coordinator to support recruitment, onboarding, training, and employee relations. This role ensures policy compliance and smooth People & Culture processes across the restaurant group.

You will maintain HRIS records, assist with policy implementation, coordinate training programs, respond to inquiries, and work with managers to align HR initiatives with business goals. 1–2 years in hospitality HR preferred; bachelor’s degree recommended.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 1–2 years of experience in human resources or related administrative role, hospitality experience preferred.
• Knowledge of HR practices, policies, and procedures; familiarity with HRIS systems.
• Proficiency in Microsoft Office; ability to adapt to changing priorities.

Responsibilities

• Support the People & Culture team in recruitment, onboarding, training, and employee relations.
• Facilitate onboarding for new hires with necessary information and resources.
• Initiate background checks and ensure timely completion.
• Maintain confidential employee records and HRIS data.
• Process changes (promotions, transfers, terminations) in HRIS.
• Assist with policy development and compliance with employment laws.
• Coordinate training programs, track attendance, and maintain records.
• Respond to inquiries and escalate issues to management as needed.
• Communicate with department managers to align HR initiatives with goals.

Skills

HR knowledge

MS Office

Education

Bachelor's degree in HR or related field

Tools

HRIS systems

MS Office Suite

Job description

The People & Culture Coordinator supports the People & Culture team by assisting with various aspects of human resources administration. This includes recruitment, onboarding, training, employee relations, and People & Culture policy compliance. The People & Culture Coordinator ensures the smooth operation of People & Culture processes and provides valuable support to employees across the organization.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery

we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others

we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy

we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

• Support the People & Culture team in all aspects of human resources administration, including recruitment, onboarding, training, and employee relations
• Facilitate the onboarding process for new hires, providing them with necessary information and resources to ensure a smooth transition into the organization
• Initiate background checks for new hires and follow up to ensure timely completion
• Maintain employee records and databases, ensuring confidentiality and compliance with data protection regulations
• Process employee changes, including promotions, transfers, terminations, and changes to employment status, in HRIS systems
• Assist with the development and implementation of People & Culture policies, procedures, and initiatives, ensuring compliance with employment laws and regulations
• Coordinate employee training and development programs, including scheduling training sessions, tracking attendance, and maintaining training records
• Respond to employee inquiries and provide guidance on People & Culture-related matters, escalating complex issues to People & Culture management as necessary
• Maintain clear communication with department managers to provide updates on People & Culture matters and ensure alignment with organizational goals

What We Look For

Our ideal candidate embodies our values and the following:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• 1-2 years of experience in human resources or related administrative role, with restaurant/hospitality experience preferred
• Knowledge of HR practices, policies, and procedures
• Familiarity with HRIS systems and proficiency in Microsoft Office Suite
• Flexibility to adapt to changing priorities and deadlines
• Passion for HR and a commitment to supporting the needs of employees and the organization

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Health Benefits:Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
• 401(k) Retirement Plan, supporting your long-term financial well-being and future goals
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Ready to create some magic?

Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

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