People and Culture Manager

Vancouver Housing Authority; Vancouver (WA); On-site; USD 104,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Paid time off

Public pension (PERS)

Job summary

Vancouver Housing Authority seeks a People and Culture Manager to lead employee relations, recruitment, and training under the CAO. You will support the entire employee lifecycle and partner with management to ensure policy compliance and a collaborative work environment.

In this role, you will coach supervisors, manage labor relations concerns, oversee performance management, and drive inclusive practices across the organization.

Qualifications

• In-depth knowledge of employment laws, HR policies, and best practices.
• Experience managing employee relations and labor relations programs.
• Proven ability to design and deliver training programs.

Responsibilities

• Oversee end-to-end employee lifecycle from recruitment to onboarding and development.
• Provide coaching to supervisors and managers on HR policies and labor agreements.
• Coordinate performance evaluations and probationary processes for assigned groups.
• Foster an inclusive culture with emphasis on wellbeing, bias awareness, and equitable employment practices.
• Supervise staff and lead HR policy updates; deliver trainings and workshops.

Skills

Employee relations

Labor relations

Training programs

HR policies

Data analysis

Education

Bachelor’s degree in HR or related field

PHR/SHRM-CP preferred

Tools

ADP

Kronos

Paylocity

Job description

Description

This position is open until filled.

The People and Culture Manager leads VHA's employee and labor relations, recruitment, and employee training and growth under the direction of the Chief Administrative Officer. This position works closely with the Administrative Services department management team to provide overall support in areas of the employee lifecycle.

Employee and Labor Relations:

Provides coaching, guidance, and support to supervisors and managers on policies and practices, policy interpretation, employee relations, and HR best practices. Ensure the agency Investigation and Progressive Discipline procedures are followed. Assist supervisor in resolving employee issues and concerns, including disciplinary actions. Advise management on labor relations issues, including the interpretation and administration of the labor agreement.

Recruiting and Employee Lifecycle:

Manages and oversees the full cycle recruitment process, ensuring compliance with employment laws and internal policies. Develops and implements recruiting plans. Oversees the new hire orientation and first day onboarding to ensure a smooth and consistent employee experience.

Performance Management:

Coordinates performance evaluations for assigned groups. Manages performance and probationary processes to support high standards, accountability, and development. Assists and trains supervisors and managers in effective use of the employee performance evaluation program.

Culture and Belonging:

Helps leadership create and maintain a positive, inclusive team culture by ensuring strong connections are built between leaders and the team members, where all voices are heard, and team members are valued. Educates and engages employees and leadership on bias, privilege, and discrimination. Leads and supports initiatives that support an inclusive culture where all colleagues feel valued and able to thrive. Ensures equitable employment practices across the employee across the employee lifecycle. Champions wellbeing and psychological safety, enabling managers to embed supportive and proactive practices.

General Responsibilities:

Supervises, guides, and develops assigned staff; provides direction, coaching, performance expectations, and evaluations. Assists with updating and maintaining HR policies and practices. Lead trainings, workshops, and classes.

Pay and Benefits

In compliance with the Equal Pay & Opportunities Act, the full salary range for the People and Culture Manager position is $103,595 to $150,213. It is a full-time exempt position working primarily in office Monday through Friday between the hours of 8am and 5pm.

We offer a generous contribution toward health care: 100% paid for employee only medical and vision coverage, 85% paid for dependent tier coverage. 100% paid for dental. Up to 26 days of accrued paid time off annually in the first year (13 vacation/13 sick days), and 12 paid holidays. This position is required to participate in Washington PERS (Public Employee Retirement Services).

Requirements

Knowledge and Attributes

• In-depth knowledge of employment laws, HR policies, and best practices.
• High level communication, negotiation, research, and influence skills.
• Demonstrates the ability to work in a team environment and independently, displaying a high level of tact, people skills, and the ability to maintain confidentiality.
• Understands how organizational strategy connects to talent acquisition and HR initiatives.
• Excellent interpersonal, written, and verbal communication skills.
• Adaptable, resilient, and effective in fast-changing environments.
• Demonstrates resilience and readily adapts to changing circumstances and evolving agency needs.
• Creative problem solver with the ability to develop new HR strategies.
• Highly organized; manages multiple projects and deadlines efficiently.
• Identifies trends and provides data-driven recommendations.
• Proactive and works with a strong sense of urgency.
• High emotional intelligence and empathy.
• Experienced in complex investigations and grievance management.
• Significant knowledge of HR policies, guidelines, and practices.
• Proficient in Microsoft Office and HR/payroll systems including ADP, Kronos, and Paylocity.
• Demonstrates integrity, trustworthiness, and openness to change, aligned with VHA values.

Education and Experience

• 5+ years of progressive experience delivery comprehensive HR services.
• 3+ years managing people.
• Concurrently, 3 years of experience analyzing, making recommendations for, and facilitating organizational culture change.
• Bachelor’s degree in HR, Business Administration, or a related field.
• HR Certification (PHR, SHRM-CP) preferred.
• Experience designing and delivering training programs.
• Excellent conflict resolution and mediation skills.
• Strong understanding of employment and labor laws.
• Experience supporting historically underserved populations and people from diverse backgrounds.
• Relevant experience working in the public sector a plus.
• Valid Washington driver’s license and an insurable driving record required.

A combination of relevant education and experience that demonstrates the ability to perform the essential functions of the role may be considered in place of the stated requirements.

For more information on the Vancouver Housing Authority, please visit our website at www.vhausa.org. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process.

The Vancouver Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or veteran status.