People Analytics Senior Consultant, Senior Advisor

Cigna Health and Life Insurance Company; Northern (KY); Hybrid; USD 113,000 - 188,000; Full time

Job summary

The Cigna Group is seeking a People Analytics Senior Consultant to shape and deliver our employee listening strategy. The role partners with HR and business leaders to design surveys, analyze feedback, and translate insights into actions.

The successful candidate will lead enterprise and pulse listening programs, use AI-enabled analytics, and present executive-level insights to drive workforce outcomes. This role offers opportunities across a large, matrixed organization.

Qualifications

• Minimum of 5 years of experience in employee listening, IO psychology, people analytics, organizational research, or related field.
• Demonstrated experience designing employee surveys, developing measurement strategies, and conducting organizational research.
• Strong understanding of survey methodology, research design, psychometrics, and employee listening best practices.
• Experience analyzing quantitative and qualitative data and translating findings into actionable business insights.
• Strong consulting, facilitation, and stakeholder management skills, with the ability to influence leaders at all levels.

Responsibilities

• Serve as a strategic advisor on employee listening best practices, measurement strategies, and employee experience research.
• Partner with stakeholders to identify business challenges, define listening objectives, and recommend approaches that yield meaningful feedback.
• Lead design and implementation of enterprise, pulse, lifecycle, and targeted listening programs aligned to priorities.
• Guide on survey methodology, question design, benchmarking, reporting, and action planning strategies.
• Promote practices that reduce survey fatigue and improve employee experience.

Skills

Stakeholder management

Executive storytelling

Survey design

Analytics

Education

Advanced degree in IA/Organizational Psychology or related field

Tools

SAS

R

Python

SQL

Job description

People Analytics Senior Consultant, Sr. Advisor The Role

We are seeking an experienced People Analytics Senior Consultant to play a critical role in shaping and delivering our employee listening strategy. This role serves as a trusted advisor to HR and business leaders, partnering closely with stakeholders to design effective listening approaches, develop high-quality surveys and research methodologies, analyze employee feedback, and translate findings into actionable recommendations. The ideal candidate brings expertise in survey methodology, employee research, stakeholder consulting, and analytics while demonstrating the ability to connect employee experience insights to business priorities and outcomes. This individual will work collaboratively across key matrix partners to ensure listening programs are designed with rigor, aligned to organizational needs, and positioned to drive meaningful action.

Key Responsibilities

Employee Listening Strategy & Consulting

• Serve as a strategic advisor to leaders, HR partners, and Centers of Excellence on employee listening best practices, measurement strategies, and employee experience research.
• Partner with stakeholders to identify business challenges, define listening objectives, and recommend listening approaches that generate meaningful and actionable feedback.
• Consult on the design and implementation of enterprise, pulse, lifecycle, and targeted listening programs aligned to workforce and business priorities.
• Guide stakeholders on survey methodology, question design, benchmarking, reporting approaches, and action planning strategies.
• Promote best practices that enhance listening effectiveness, reduce survey fatigue, and improve the overall employee experience.

Survey Design & Research

• Lead the development of employee surveys and listening instruments, ensuring measures are reliable, actionable, and aligned with business objectives.
• Design survey content, scales, open-ended questions, and research frameworks that effectively capture employee perceptions and experiences.
• Partner with stakeholders to evaluate emerging organizational needs and translate them into meaningful listening strategies and measurement approaches.
• Support qualitative listening efforts including focus groups, interviews, crowdsourcing, and other research activities that complement survey findings.
• Continuously assess and enhance listening methodologies to ensure relevance, validity, and impact.

Analytics & Insight Generation

• Analyze quantitative and qualitative employee feedback data to identify trends, opportunities, risks, and key drivers of employee outcomes.
• Integrate survey data with other workforce and business data sources to provide a more holistic view of the employee experience.
• Develop meaningful narratives and recommendations that help leaders understand employee sentiment and prioritize actions.
• Demonstrated experience leveraging AI-enabled analytics tools, prompt engineering techniques, and large language models (LLMs) to accelerate data exploration, insight generation, research synthesis, and workflow efficiency.
• Advanced proficiency in one or more statistical programming languages and analytics platforms (e.g., SAS, R, Python, SQL), with experience applying these tools to data preparation, statistical modeling, predictive analytics, and data visualization.
• Partner with data science teams to enhance analytical capabilities and measurement approaches.

Executive Partnership & Storytelling

• Present findings, recommendations, and strategic insights to senior leaders, HR leadership teams, and executive stakeholders.
• Translate complex research and analytical findings into clear, compelling, and actionable business narratives.
• Facilitate discussions with leaders to interpret results, identify priorities, and develop action plans.
• Support executive communications and leadership presentations related to employee feedback and organizational health.
• Partner with our Activation team to provide recommendations on taking action based on feedback and data‑insights.
• Build strong relationships across the organization and establish credibility as a trusted advisor on employee listening and workforce insights.

Continuous Improvement & Innovation

• Stay current on leading practices in employee listening, organizational research, people analytics, and employee experience measurement.
• Identify opportunities to enhance listening methodologies, reporting approaches, and insight delivery.
• Contribute to the evolution of the organization's listening strategy, helping advance listening maturity and analytical capabilities.
• Support the development of new approaches that strengthen the connection between employee feedback, business outcomes, and organizational decision‑making.

What You Bring (Qualifications)

Required Qualifications

• Minimum of 5 years of experience in employee listening, industrial‑organizational psychology, people analytics, organizational research, employee experience, or a related field.
• Demonstrated experience designing employee surveys, developing measurement strategies, and conducting organizational research.
• Strong understanding of survey methodology, research design, psychometrics, and employee listening best practices.
• Experience analyzing quantitative and qualitative data and translating findings into actionable business insights.
• Strong consulting, facilitation, and stakeholder management skills, with the ability to influence leaders at all levels of the organization.
• Exceptional communication and storytelling abilities, including experience presenting to senior leaders and executive audiences.
• Experience developing executive‑ready reports, presentations, and insight summaries.
• Strong analytical and problem‑solving capabilities with the ability to connect employee feedback to business priorities and workforce outcomes.
• Comfortable managing multiple stakeholders and initiatives in a fast‑paced, evolving environment.

Preferred Qualifications

• Advanced degree, such as a Ph.D., in industrial‑organizational psychology, organizational development, behavioral science, or a related field.
• Experience leading enterprise employee engagement, pulse, lifecycle, or organizational health surveys.
• Experience with driver analysis, predictive analytics, text analytics, and advanced research methods.
• Familiarity with employee experience, organizational effectiveness, talent strategy, workforce planning, and change management.
• Experience working in a large, highly matrixed organization and consulting with senior leadership teams.
• Knowledge of people analytics, organizational research, and employee listening technology platforms.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 112,800 - 188,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health‑related benefits including medical, vision, dental, and well‑being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.