Penthouse Concierge

Hyatt Hotels Corporation

Stowe (VT)

On-site

USD 25,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

Health benefits
Winter ski pass
Golf membership
Free stays at Hyatt hotels
Onsite fitness membership
Employee discounts

Job summary

Hyatt Regency Stowe Vermont is seeking a hospitality professional for the front office team. You will greet guests, assist with itineraries and reservations, and help connect guests to local and authentic experiences during their stay.

The position offers opportunities to promote hotel services, work with a supportive team, and provide memorable guest experiences in a premier mountain resort setting.

Qualifications

  • Provide attentive guest service and create authentic experiences.
  • Assist guests with travel itineraries, reservations and details of their stay.
  • Promote hotel services and help connect guests to local experiences.

Responsibilities

  • Greet guests and assist with travel itineraries and reservations.
  • Promote hotel services and local experiences to guests.
  • Create distinctively different and authentic guest experiences.

Skills

Customer service
People person
Communication skills
Multi-tasking

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It's fitting that we are located at the pinnacle of Vermont!

As a Hospitality Professional for the Penthouse, you will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests.You will have the opportunity to greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.You will be able to meet guests form the local community and communities all over the world.As a member of our team, you will have the opportunity to promote hotel services and amenities to the guests and connect the guest to local and authentic experiences in the community. This is a very unique opportunity to work with a supportive team and to work with guests from all over the world.

Rate of Pay - $22.00 an hour

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):

  • Heath Benefits - after 30 days!
  • Winter- Ski Pass to Stowe Mountain Resort
  • Summer- Golf Membership to Stowe Country Club
  • Complimentary and discounted stays at Hyatt Hotels worldwide
  • Onsite Fitness Membership
  • Employee discounts at the Spa & Restaurant Outlets

Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications
  • Flexibility in your schedule is essential. Must be available to work nights, both weekend days and all Holiday's as needed.
  • Previous experience is preferred but not required
  • A passion for providing service to others and assisting them with creating authentic vacation or travel experiences
  • Must be a people person willing to go beyond the expected for our guests
  • Ability to communicate well both verbally and through legible and grammatically correct writing
  • A qualified applicant is "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy

We welcome you:

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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