Pensions Administrator

Sammons Group; United States; Remote; USD 33,000 - 44,000; Full time

Job summary

Sammons Group is seeking an experienced Pensions Administrator to support members across DB pension schemes in a remote role. You will handle pension administration, respond to member questions, and ensure accuracy and compliance.

The role involves processing updates, valuations, quotations and policy amendments, managing calls, and meeting KPIs. You will maintain clear records and adhere to regulatory requirements while completing mandatory training.

Qualifications

• Experience with DB pension schemes.
• Strong numeracy with calculations and payments.
• High accuracy and attention to detail.
• Excellent written and verbal communication.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Deliver high-quality pension administration and respond to member queries.
• Process member updates, valuations, quotations, and policy amendments.
• Handle inbound calls and provide clear, accurate information.
• Meet KPIs and maintain detailed records.
• Follow regulatory requirements and escalate risks.
• Complete mandatory training and continuously improve knowledge.

Skills

Pension administration

Customer service

Numeracy

Attention to detail

Communication

Working under pressure

Job description

Remote working | £25000 - £33400 per annum | Posted yesterday

• Job Title: Pensions Administrator
• Contract Type: Permanent
• Job Base: Remote working
• Reference: V-121875
• Contact Phone: [phone]
• Job Published: 08/10/2026 11:23

Job Description

We’re looking for experienced Pension Administrators to support members across a range of DB pension schemes. If you’re detail‑focused, great with numbers, and confident speaking with customers, this is a fantastic opportunity to join a supportive and high‑performing team.

About the Role

• You’ll deliver high‑quality pension administration, answer member queries, and ensure all work meets accuracy, compliance, and service level standards.
• Processing member updates, valuations, quotations, and policy amendments.
• Managing inbound calls and providing clear, accurate information.
• Meeting KPIs and maintaining detailed records.
• Following regulatory requirements and escalating risks or issues.
• Completing mandatory training and continuously improving knowledge.

About You

• Experience in pension administration, particularly with DB schemes.
• Strong customer service and call‑handling skills.
• Good numeracy and experience with calculations and payments.
• High accuracy and attention to detail.
• Strong communication skills across written and verbal channels.
• Ability to work under pressure and meet deadlines.
• A collaborative approach and willingness to support others.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.