Pega PRPC Administrator

Creative Solutions Services, LLC; Irving (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

NTT DATA's client in Irving, Texas is seeking an experienced Pega Admin to lead enterprise-grade BPM and case management solutions using the Pega Platform. The ideal candidate will possess deep expertise in Pega architecture, integration strategies, and performance optimization.

You will collaborate with business stakeholders and cross-functional teams to deliver scalable, maintainable Pega applications, mentor junior staff, and ensure deployments meet guardrails and quality standards.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 5–8+ years of IT experience with Pega application development and minimum 3 years of hands-on Pega development experience with constellation.

Responsibilities

• Pega Administration: 6 years of dedicated experience in Pega PRPC system administration.
• Solution Design & Architecture: Design and implement end-to-end Pega solutions aligned with enterprise architecture standards.
• Development & Implementation: Develop complex case workflows, UI rules, data pages, decision rules, and integrations.
• Performance & Optimization: Identify and resolve performance bottlenecks.
• Collaboration & Leadership: Provide technical leadership to Pega developers and System Architects.
• Governance & Compliance: Ensure compliance with organizational standards and regulatory requirements.

Skills

Pega administration

Pega design

DevOps practices

Mentorship

Stakeholder management

Agile Scrum

Education

Bachelor's degree in CS/IT

Pega CSSA/SSA certification

Tools

Tomcat

WebSphere

WebLogic

OpenShift

Docker

Kubernetes/AKS

Jenkins

Pega Deployment Manager

Pega Diagnostic Cloud

Splunk

Grafana

Oracle

PostgreSQL

DB2

MSSQL

Job description

Company Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

NTT DATA's Client is currently seeking a Pega PRPC Administrator to join their team in Irving, Texas (US-TX), United States (US).

Pega Admin

Department: IT / Digital Transformation

Location: Irving Texas USA

Experience Level: 5–8+ Years

Position Overview

NTT DATA's Client is seeking an experienced Pega Admin to Pega administration, design, develop, and implement enterprise-grade BPM and case management solutions using the Pega Platform. The ideal candidate will possess deep expertise in Pega application architecture, best practices, integration strategies, and performance optimization, and will play a key role in leading technical design and mentoring team members.

The SSA will collaborate with business stakeholders, architects, and cross-functional teams to deliver scalable, maintainable, and high-performance Pega applications.

Key Responsibilities

• Pega Administration
  • 6 years of dedicated experience in Pega PRPC system administration.
  • Pega Certified Senior System Architect is the MUST. (PCSSA)
  • Hands-on knowledge of application servers (Tomcat, WebSphere, WebLogic) and container platforms (OpenShift, Docker, Kubernetes/AKS).
  • Proficiency in RDBMS (Oracle, PostgreSQL, DB2, MSSQL) and Linux/Windows administration
  • Configure, and maintain Pega nodes, clusters, and application lifecycles (DEV, QA, UAT, PROD).
  • Plan and execute Pega platform version upgrades, hotfixes, and dependency updates.
  • Package application rules (RAP/Product Rules) and manage deployments using pipelines like Pega Deployment Manager or Jenkins.
  • Monitor system health using tools like Pega Diagnostic Cloud (PDC), Splunk, and Grafana; optimize JVM heap, thread pools, and queue processors.
  • Perform root cause analysis (RCA) for node failures, Kafka/stream issues, search indexing problems, and database bottlenecks.
• Solution Design & Architecture
  • Design and implement end-to-end Pega solutions aligned with enterprise architecture standards.
  • Translate business requirements into scalable technical designs.
  • Define application layer structure, class hierarchy, case types, data models, and integration patterns.
  • Ensure adherence to Pega Guardrails and best practices.
  • Conduct design and code reviews to ensure quality and performance.
• Development & Implementation
  • Develop complex case workflows, UI rules, data pages, decision rules, and integrations.
  • Implement REST/SOAP integrations, connectors, and services.
  • Configure and optimize decisioning, routing, SLAs, and business rules.
  • Implement security, access control, and authentication mechanisms.
  • Support DevOps practices including CI/CD and deployment automation.
• Performance & Optimization
  • Identify and resolve performance bottlenecks.
  • Optimize database queries, reports, and background processing.
  • Ensure application scalability and high availability.
• Collaboration & Leadership
  • Provide technical leadership to Pega developers and System Architects.
  • Mentor junior team members and review deliverables.
  • Participate in sprint planning, estimation, and backlog refinement.
  • Work closely with Business Architects and stakeholders for requirement clarification.
  • Support UAT and production deployment activities.
• Governance & Compliance
  • Ensure compliance with organizational standards and regulatory requirements.
  • Maintain documentation for architecture, integrations, and deployment processes.
  • Conduct guardrail compliance reviews and quality assurance checks.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 5–8+ years of IT experience with Pega application development and minimum 3 years of hands- on Pega development experience with constellation.

Preferred Qualifications

• Pega Senior System Architect (CSSA/SSA) certification – Mandatory
• Pega Lead System Architect (CLSA) – Preferred
• Experience with:
  • Pega Customer Service / Sales Automation / Smart Dispute (if applicable)
  • Cloud deployments (AWS/Azure/GCP)
  • DevOps tools (Jenkins, Git, Azure DevOps, etc.)
  • Database systems (Oracle, SQL Server, PostgreSQL)
  • Microservices architecture
• Experience in large-scale enterprise implementations.
• Strong experience with:
  • Pega PRPC / Pega Platform (v7.x / v8.x or above)
  • Case Management and BPM concepts
  • Data modelling and class structure design
  • Integration services (REST, SOAP, JMS, Kafka, etc.)
  • Pega Decisioning and business rules
  • UI/UX configuration using Pega UI frameworks
• Strong understanding of Pega guardrails and performance tuning.
• Experience with Agile/Scrum methodology.
• Strong problem-solving and analytical skills.

Technical Skills

• Pega Administration
• Case lifecycle design
• Data pages and data transforms
• Activities and utility functions
• Decision tables, decision trees, and declarative rules
• Report definitions and performance optimization
• Authentication (OAuth, SSO, LDAP)
• Background processing and queue processors
• Pega Deployment Manager

Soft Skills

• Strong communication and stakeholder management skills
• Ability to lead technical discussions and design workshops
• Strong documentation skills
• Ability to work independently and in cross-functional teams
• Mentorship and team leadership capabilities

Key Competencies

• Solution Architecture
• Enterprise Integration
• Performance Engineering
• Technical Leadership
• Agile Delivery
• Risk Mitigation

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of your website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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