Peer Support Supervisor (Dauphin County) Mental Health

Peerstar LLC; Middle Paxton Township (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

401k with Match

Paid Time Off

Referral Bonus

Job summary

PeerStar LLC is seeking a Certified Peer Support Supervisor to directly supervise and oversee Certified Peer Specialists in homes and community settings. You will oversee documentation, recovery-oriented activities, and utilization while ensuring quality care across the program.

The role requires 2–4 years of mental health direct care experience, supervisory training completion, and a strong focus on effective communication and coordination with community resources.

Qualifications

• Bachelor’s degree in related field; and two to four years of mental health direct care experience.
• Associate’s degree in related field; and three years of mental health direct care experience.
• High school diploma or GED; and four years of mental health direct care experience; plus completion of supervisory training curriculum.

Responsibilities

• Provide weekly supervision meetings with certified peer specialists.
• Monitor and review peer specialists’ documentation.
• Ensure that peer specialists follow the 10 fundamental elements and guiding principles of mental health recovery.
• Monitor peer specialist’s interactions and interventions to address current needs and quality of care.
• Provide feedback, guidance and support to peer specialists and assigned peers.
• Educate and work with peer specialists on community resources for peers.
• Run daily reports to monitor service delivery.
• Assign peer specialists to peers based on availability and needs.
• Schedule and oversee initial field supervision for new peer specialists.
• Oversee/assist in completing MCO critical incident reports when necessary.
• Complete high-risk reviews and follow-ups.

Skills

Verbal & written communication

Organizational skills

Time management

MS Office

Education

Bachelor’s degree in related field

Associate’s degree in related field

High school diploma or GED

Job description

Certified Peer Support Supervisor

SUMMARY:

The Peer Support Supervisor is responsible for directly supervising and overseeing Certified Peer Specialists in all aspects of their job responsibilities of providing quality services to consumers in their homes and community settings, including peer interactions and interventions, documentation, recovery-oriented activities and productivity/utilization

BENEFITS:

• Health Insurance (F/t only)

• Dental & Vison Insurance (F/t only)

• 401k with Match

• Paid Time Off

• Referral Bonus

ROLES/RESPONSIBILITIES:

• Provide weekly supervision meetings with certified peer specialists

• Monitor and review peer specialists’ documentation

• Ensure that peer specialists follow the 10 fundamental elements and guiding principles of mental health recovery

• Monitor peer specialist’s interactions and interventions with peers to ensure that peer’s service plan addresses current needs and is focused on provision of quality care

• Provide consistent feedback, guidance and support to peer specialists and assigned peers

• Educate and work with peer specialists on identifying and utilizing appropriate community agencies/resources with peers

• Run daily reports to monitor and proactively address service delivery

• Assign peer specialists to peers based on availability, peer needs, training, etc.

• Schedule, monitor and oversee initial 6-hour field supervision completion for new peer specialists

• Oversee/assist in completing MCO critical incident reports when necessary

• Complete high-risk reviews and perform any necessary follow-up

QUALIFICATIONS:

• Bachelor’s degree in related field; and

• Two to four years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor

OR

• Associate’s degree in related field; and

• Three years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor

OR

• A high school diploma or general equivalency degree; and

• Four years of mental health direct care experience, which may include experience in peer support services; and Completion of a peer specialist supervisory training curriculum approved by the Department of Public Welfare within 6 months of assuming the position of Peer Support Supervisor

• Current CPS certification strongly preferred

MINIMUM SKILLS AND ABILITIES:

• Excellent verbal and written communication skills

• Excellent organizational skills and attention to detail

• Excellent time management skills

• Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software Possess effective communication skills

SUPERVISION:

• The position of Peer Support Supervisor is directly accountable to the Program Manager or Regional Director

REPORTING REQUIREMENTS

• The position of Peer Support Supervisor is required to complete weekly supervision notes for all Certified Peer Specialists assigned.

• The Peer Support Supervisor is also responsible for monitoring utilization reports for assigned Certified Peer Specialists and submitting status reports to direct supervisor

TRAINING

• The Peer Support Supervisor should keep updated on all changes that occur within the Peer Support Program. It will be necessary, from time to time, for this position to attend training provided by the State of Pennsylvania as well as outside organizations to accomplish this requirement.

• This position will be required to complete all yearly internal training courses.

About Peerstar:

PeerStar is Pennsylvania's largest and most established peer support provider, operating exclusively in the peer support space since 2008. We employ Certified Peer Specialists (CPS) and Certified Recovery Specialists (CRS)—individuals with lived experience of mental health and/or substance use challenges—who receive specialized training to support others on their recovery journey.

Our services are:

• Goal-oriented and structured, with individualized recovery plans (IRPs) focused on specific, achievable objectives

• Medicaid-funded, making them accessible to those who need them most

• Home and community-based, meeting peers literally where they are

• Complimentary to clinical treatment, working alongside therapists and doctors

• Culturally responsive, adapting to diverse backgrounds and needs

• Available statewide, serving 35 counties across Pennsylvania