Peer Support Specialists - Phoenix Fire EMPACT

La Frontera EMPACT - Suicide Prevention Center; Tempe (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

Medical plans (4 choices)

Dental plans (2 choices)

Vision plans (2 choices)

403(b) retirement plan

Tuition Reimbursement

Pet Insurance

Job summary

La Frontera EMPACT - Suicide Prevention Center in Tempe, Arizona, is seeking a Peer Support Specialist to work with the Phoenix Fire Behavioral Health Unit. This role emphasizes community safety through intervention and stabilization efforts.

The ideal candidate should have lived experience with behavioral health services and preferably a Peer Support Certification. This position provides generous PTO, competitive medical plans, and a supportive work environment.

Qualifications

• Must be 21 years of age or older at time of employment.
• Openly identify as a Peer with lived experience utilizing Behavioral Health Services.

Responsibilities

• Respond to community members identified by the City of Phoenix 911 system.
• Provide Peer Level support utilizing relatability and crisis intervention.
• Collaborate with Phoenix CAP staff and management.

Skills

Excellent communication skills

Tact and persuasion skills

Education

Peer Support Certification preferred

1 year of Peer Support experience preferred

Tools

Arizona Driver’s License

Job description

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non‑profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What You’ll Do

Are you looking for a career to help people but do not have a degree in behavioral health? Lived experience is valuable to us for the Peer Support role. We are looking for Peer Support Specialists to work with the Phoenix Fire BHU team. As Peer Support for the Phoenix Fire Behavioral Health Unit, you will work as a collaborative part of the City of Phoenix Community Action Program (CAP) and the Behavioral Health Unit (BHU) to ensure community safety. In this role, you will be the integral part of intervention, outreach, and stabilization. You will alternate levels of support with Phoenix Fire Department CAP services.

Essential Responsibilities

• Respond to dispatches to community members identified by the City of Phoenix 911 system and/or First Responders.
• Provide Peer Level support utilizing relatability, crisis intervention, resource connection, transportation, and coordination of care.
• Collaborate with Phoenix CAP staff and Management to assist in an efficient and effective program.
• Follow all Phoenix Fire CAP protocols and guidelines as assigned.
• Assist with other programmatic needs as assigned.

What You’ll Provide

• Excellent oral and written communication skills.
• Ability to remain tactful, calm, and persuasive in controversial or confrontational situations.
• Willing to report to shift at any of the identified Phoenix Fire CAP locations.
• Valid Arizona Driver’s License with no major infractions in the past three years. If driving while on agency time or on agency business, a valid Arizona driver license, appropriate liability insurance, and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3‑year state driving record with no major infractions or excessive driving violations/tickets is required.

Education And Experience

• Openly identify as a Peer (someone with lived experience utilizing Behavioral Health Services navigating the Behavioral Health system for a family member).
• 1 year of Peer Support experience preferred.
• Peer Support Certification preferred.
• Must be 21 years of age or older at time of employment.

What You’ll Experience

• The typical work environment will be community based and not EMPACT facility based.
• Employees must be able to lift up to 25 pounds at times.
• Occasional travel to training and out-of-state locations may occur as needed.

What We’ll Offer

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional benefits
• Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

Equal Employment Opportunity Statement

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.