Peer Support Specialist - Safe Haven Drop-in Center (Full Time)

Community Care Alliance; Woonsocket (RI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition reimbursement

FSA/DCA accounts

Paid time off

Job summary

Community Care Alliance in Woonsocket, RI is seeking a compassionate Peer Recovery Specialist to join our Safe Haven drop‑in center on a full‑time basis. You will provide peer support to homeless and housing‑unstable clients, help navigate resources, and maintain a welcoming space.

The role requires collaboration with housing, behavioral health, and community partners, adherence to licensing standards, and ongoing training.

Qualifications

• High school diploma or GED required.
• Peer Support Certification required.
• Bilingual/multi-lingual preferred but not required.

Responsibilities

• Greet clients with unconditional positive regard and develop a trusting working alliance.
• Assist clients in accessing resources including housing, benefits, and healthcare.
• De-escalate clients experiencing emotional distress.
• Care coordination with other providers and connect with external community resources.
• Maintain a clean, safe, welcoming space in the drop-in center.

Skills

Peer support

Empathy

Communication skills

Bilingual (preferred)

Education

High school diploma or GED

Peer Support Certification

Job description

Peer Support - Safe Haven Drop-in Center (Full Time)

We are seeking a compassionately dynamic Peer Recovery Specialist to join our team! Our drop-in center is a safe, understanding, and compassionate place for the community we serve, and we are seeking someone who is a team player as well as a self-starter. Being able to navigate a large volume of people while still providing one-on-one help and communication to our people is a plus. Bilingual/multilingual is not required but preferred.

POSITION SUMMARY:

Provide peer support to our homeless, housing-unstable, substance use, and recovery clients in our Safe Haven drop‑in center. Maintain a clean, safe, organized, and welcoming space in the drop‑in center. Evaluate and assist with clients’ needs and barriers. Ensure program adherence to all relevant licensing, funding, and accreditation standards. Participate in ongoing training and participation in any agency-wide efforts. Preference to bilingual/multi‑lingual individuals. Other responsibilities are as follows:

• Greet clients with unconditional positive regard and develop a trusting working alliance.
• Assist clients in accessing a wide array of resources, including but not limited to:
• Food, clothing, personal hygiene products, and survival items.
• Behavioral health resources.
• Recovery resources.
• Emergency shelter resources.
• Benefits and entitlements.
• Applications for SSI/SSDI/TDI, etc.
• Housing resources, including applications for apartments, subsidized housing, universal wait list, etc.
• Education/employment resources.
• Family supports.
• Medical providers; and
• Resolution of legal barriers.
• Care coordination with other providers.
• Connect with external community resources.
• De‑escalate clients experiencing emotional distress.

EDUCATION AND TRAINING REQUIRED:

High school diploma or GED preferred. Peer Support Certification required.

WORKING CONDITIONS:

Services are provided via the Safe Haven drop‑in center. Full‑time position, Monday‑Friday 8:30‑5 pm with some flexibility. Valid driver’s license and reliable transportation required. Must be flexible and able to communicate effectively verbally and in writing.

Benefits

Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.

• Generous vacation, sick time, and holidays.
• Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA) and Dependent Care (DCA) accounts.
• Agency‑paid group life insurance; long‑term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program, as well as bilingual skills premium.
• On‑site or nearby parking available at most buildings; mileage reimbursement for client and business‑related use of your personal vehicle.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self‑reliant, and better informed to meet their economic, social, and emotional challenges.

Community Care Alliance is an Affir­mative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.