Peer Support Specialist-DCI

MiSide Community Impact Network; Detroit (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

MiSide Community Impact Network in Detroit, MI is seeking a staff-level Certified Peer Support Specialist to provide advocacy, outreach, and recovery-focused support to adults with severe mental illness. You will work both independently and as part of the treatment team to promote housing, employment, health and wellness goals.

As part of your role, you may share personal recovery experiences to offer hope, assist with entitlement benefits applications, and collaborate with ACT/IDDT and peer

Qualifications

• High School diploma or GED.
• Experience with adults with severe and persistent mental illness.
• Certified Peer Support Specialist certification preferred or obtainable.
• Valid driver’s license and access to a vehicle.
• Ability to work in diverse community settings.

Responsibilities

• Provide direct services, advocacy, crisis intervention, and recovery-focused support.
• Assist consumers with wellness planning and linkage to resources.
• Share personal recovery experiences to offer hope and encouragement.
• Collaborate with treatment teams and participate in meetings.

Skills

Communication

Peer support

Team collaboration

Crisis intervention

Problem solving

Education

High School diploma or GED

Job description

This is a staff level position providing advocacy, support, and outreach services to adults with Severe and Persistent Mental Illness (SPMI). The person in this position works independently as well as function as a member of the treatment team. The CPSS will work with consumers focusing on recovery and wellness in the areas to include, but are not limited to housing, substance abuse, ACT services, employment, and health and wellness. They may also function as a member of specific teams, i.e. the Customer Support and RN teams. The person in this position will share their personal story of recovery. This person will report to and work under the supervision of the assigned Program Supervisor/Manager.ESSENTIAL JOB DUTIES AND RESPONSIBILITIESConsumer and Family SupportProvide direct services, advocacy, crisis intervention, and recovery-focused support to consumers and families.Advocate for consumers by educating them, connecting them with resources, and supporting coping skills that promote stability and community living.Share personal recovery experiences, when appropriate, to offer hope, respect, optimism, and confidence.Assist consumers in gaining insight into mental illness and recovery through the lens of personal experience.Planning, Recovery, and Community ServicesParticipate in the Person-Centered Planning and Treatment Planning processes, including assisting consumers with wellness recovery and relapse prevention plans.Provide recovery-oriented activities, including transportation, vocational or housing assistance, community support, referral and linkage, and individual or group sessions as needed.Teach consumers how to communicate more effectively with providers so treatment plans reflect their wants and needs.Assist with entitlement benefits, including Social Security, Medicaid, and other applicable applications.Support outreach efforts that help maintain consumer stability and medication compliance.Documentation, Team Participation, and ComplianceObtain corroborating documentation and information related to eligibility qualifications.Provide input to the team, as needed, regarding mental illness, recovery, and peer support perspectives.Meet direct service productivity and documentation standards in accordance with program and agency guidelines.Participate in ACT/IDDT team meetings, peer support meetings, staff meetings, agency committees, and assigned projects.Participate in Peer Support Specialist trainings and meet agency productivity and performance standards.Adhere to MiSide policies and procedures, the MiSide Code of Ethics, and all applicable local, state, and federal laws.EDUCATIONHigh School diploma/GED equivalentEXPERIENCEPrevious experience working with adults with severe and persistent mental illnessSignificant experience in delivery of vocational or rehabilitation servicesExperience partnering with employers preferredREQUIREDCERTIFICATIONS & LICENSURESMust have or obtain state Certified Peer Support Specialist certification and maintain training requirementsPossession of a valid driver’s license and access to a private vehicle for day-to-day job performanceKNOWLEDGE, SKILLS, AND ABILITIESAbility to work in a wide variety of non-office, community settings with consumers with chronic symptoms of mental illness to function in their community settingsAbility to exercise appropriate independent judgments in field responses, as neededAbility to be creative and innovative in the performance of duties and responsibilitiesGeneral knowledge of Northwest Detroit and surrounding areas and have knowledge of available community resourcesDemonstrate initiative, analytical skills, organization and attention to detailAbility to exercise conflict resolution measuresAbility to function in a multi-disciplinary team settingAbility to relate to a diverse population which includes a variety of age, economic and educational backgroundsComply with attendance and punctuality policies, as well as all other MiSide policies and proceduresUnderstand and follow verbal and written instructionsCommunicate effectively, both verbally and in writingWork independentlyDemonstrate customer service focus, with the ability to relate and interact with all levels peopleWORKING CONDITIONSServices will be provided in the office, or other appropriate community settingsWork may require vehicle travel in an urban communityMust be able to tolerate varied weather conditions when traveling within the communityPHYSICAL REQUIREMENTSSitting, standing, walking, driving, repeated hand and wrist motions (for use of computers, phones, and other office equipment) are requiredVision must be suitable to read printed material and computer screenHearing and speech must be sufficient to communicate in person and over the telephone