Peer Support Mobile Crisis

DETROIT WAYNE Integrated HEALTH Network; Detroit (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Detroit Wayne Integrated Health Network seeks a Mobile Crisis Unit—Peer Support Specialist to provide recovery coaching and advocacy in Wayne County. The role supports individuals with SUD/mental health needs, collaborates with clinical teams, and helps connect clients to housing, employment and community resources.

Requires a high school diploma or GED, 1 year of peer recovery experience, and a Michigan driver's license with a clean record. Certification must be pursued within 18 months of hire.

Qualifications

• High school diploma or GED.
• One year of professional peer recovery and support experience.
• Valid Michigan driver’s license and reliable transportation.
• Must obtain Peer Support Specialist certification within 18 months.

Responsibilities

• Provide guidance and support to individuals with substance use, trauma or mental health needs.
• Engage individuals in a recovery partnership and help set goals.
• Teach recovery and life skills using recovery tools.
• Coordinate with the clinical team to arrange services and resources.
• Maintain records and complete required clinical documentation.

Skills

Active Listening

Communication skills

Teamwork

Organizational skills

Judgement/Reasoning

Behavioral health knowledge

Suicide Prevention

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Outlook

Teams

Job description

About this position

Mobile Crisis Unit – Peer Support Specialist. Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.

Principal Duties and Responsibilities

• Offers guidance and support to people struggling with substance use disorder, psychological trauma, or mental health disorders.
• Engages individuals in a recovery partnership and assists in identifying participant’s hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Functions as a role model to peers exhibiting competency in personal recovery.
• Serves as an advocate providing information and peer support for clients.
• Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery.
• Models hope, personal responsibility and self‑advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Creates a supportive environment for an individual’s recovery.
• Assists in developing natural supports and secures a network of community support.
• Cultivates connectedness in the person’s life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual’s clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observes individuals’ changes in mental health status, physical appearance and behavior.
• Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment.
• Conducts follow‑ups, attends meetings and interacts with clients and their families after initial contact.
• Assists clients with finding resources for housing, employment and education.
• Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors.
• Attends and participates in training, education and staff meetings.
• Uses basic intervention skills, behavioral management, and de‑escalation techniques.
• Collaborates with mobile crisis clinicians to provide crisis support services in the community.
• Performs additional outreach activities in the community.
• Performs Mobile Crisis duties and responsibilities.
• Performs other related duties assigned.

Knowledge, Skills, and Abilities (KSA’s)

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.

• Knowledge of Suicide Prevention, Resilience and Crisis Intervention.

• Knowledge of Peer Recovery practices and principles.
• Knowledge of Substance Use Disorder practices and principles.

• Lived experience in program recovery.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Communication skills.
• Active Listening skills.
• Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

Required Education

High school diploma or a G.E.D.

Required Experience

One year of professional experience performing peer recovery and support duties and responsibilities.

Required License(s)

Valid State of Michigan Driver’s License with a safe and acceptable driving record. Must have reliable transportation.

Special Conditions

Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan.

Working Conditions

Employees in this classification must travel throughout Wayne County to homes, community‑based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. Positions are offered for the Day Shift (7–3), Afternoon Shift (3–11) and the Midnight Shift (11–7). Candidates must be able to work a flexible schedule.

Additional Requirements

Proof of full vaccination for COVID-19 is required. Medical or religious accommodations or other exemptions required by law will be approved when properly supported.

Equal Opportunity Employer

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer.