Peer Support Specialist - Crisis Stabilization (CRSS)

Bowen Health, Inc.; Pierceton (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Bowen Health, Inc. in Pierceton, IN is seeking a Peer Support Specialist for Crisis Stabilization (CRSS). You will provide non-clinical crisis support, leveraging lived experience to assist individuals in stabilization, while documenting progress and coordinating resources with the crisis team.

Responsibilities include engagement, de‑escalation, safety planning, and collaboration with Mobile Crisis Teams. Requirements: 1 year peer support, CPSP/CARC/CAPRC certification (or within 90 days),

Qualifications

• High School Diploma or GED required.
• 1 year of experience providing peer support services.
• Certified Peer Support Professional Certification (CPSP), CAPRC or CARC required, or willing to obtain within 90 days of hire.
• CPI certification must be obtained after hire and kept current.
• BLS and First Aid certifications must be obtained after hire and kept current.
• Valid driver’s license and active auto insurance.
• Satisfactory results from criminal and driving record background checks.
• Must be a minimum 18 years of age.

Responsibilities

• Welcome and engage with individuals in crisis, providing emotional support.
• Secure and document possessions, placing them in locked storage for safekeeping.
• Assemble and distribute basic needs items to ensure individuals’ well‑being.
• Conduct room checks at the required frequency to ensure safety.
• Assist in de‑escalation techniques and crisis intervention strategies.
• Provide insights from a lived experience perspective to enhance the crisis team.
• Assist with initial assessment to identify individual needs during a crisis.
• Advocate for patients and support self‑driven recovery pathways.
• Collaborate with the crisis team to set short‑term goals for stabilization.
• Develop and implement crisis management and safety plans.
• Educate on overcoming crises, reducing isolation, and promoting connections.
• Maintain accurate client progress notes and peer notes.
• Access community resources to address diverse crisis needs.
• Communicate with team members and external organizations.
• Attend team meetings and weekly peer supervision.
• Safely transport individuals when needed.
• Perform billing tasks and ensure documentation compliance.
• Handle laundry and keep CRSS spaces clean and organized.
• Be willing to assist Mobile Crisis Teams as needed.
• Other duties as assigned.

Skills

Lived experience

Empathy

Crisis intervention support

Education

High School Diploma or GED

Job description

Peer Support Specialist - Crisis Stabilization (CRSS)

Locations

Pierceton, IN 46562, USA

• On-site
• Full-Time

Description

The Peer Support Specialist in the Crisis Receiving and Stabilization Services Team (CRSS) programs provide immediate and non-clinical support to individuals experiencing acute mental health or substance use crises. Utilizing their lived experience with mental health or substance use challenges, they contribute to the crisis intervention team, offering empathy, understanding, and practical assistance to promote stabilization and recovery.

Duties/Responsibilities:

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Welcome and engage with individuals in crisis, providing emotional support and understanding.
• Secure and document possessions, placing them in locked storage for safekeeping.
• Assemble and distribute basic needs items, including meals and room items, to ensure individuals’ well‑being.
• Conduct room checks at the required frequency to ensure safety and address any immediate concerns.
• Assist in de‑escalation techniques and crisis intervention strategies.
• Provide insights from a lived experience perspective to enhance the understanding of the crisis team.
• Assist with initial assessment to identify individual needs during a crisis.
• Advocate for patients and provide guidance and support that is self‑driven for an individual to identify their own recovery pathway.
• Collaborate with the crisis team and individual to set short‑term goals for crisis stabilization.
• Assist in developing and implementing crisis management plans, safety plans, relapse prevention plans, and coping strategies.
• Educate overcoming crises, decreasing isolation, and promoting connections with others.
• Maintain accurate and detailed client progress notes and peer notes, documenting observations, interactions, and any notable incidents.
• Find, access, and offer community resources to address the diverse needs of individuals in crisis.
• Communicate with and foster positive working relationships with team members and external community organizations/resources.
• Attend scheduled team meetings to collaborate with colleagues, discuss individual cases, and contribute to overall program development.
• Attend weekly peer‑to‑peer supervision to receive and provide support, share experiences, and engage in professional development.
• Safely transport individuals to necessary locations when needed.
• Perform billing tasks as needed, ensuring accurate documentation and compliance with relevant regulations.
• Handle laundry responsibilities as needed to maintain cleanliness and hygiene within the CRSS space.
• Keep the CRSS room and common areas clean and organized, fostering a comfortable and therapeutic environment.
• Be willing to assist Mobile Crisis Teams as needed.
• Other duties as assigned.

Physical Requirements:

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.
• The position requires the ability to engage with patients who may become violent and to participate in physical patient holds using approved techniques when necessary.

Required Qualifications:

• Education:High School Diploma or GEDrequired.
• Experience:Requires one (1) year of experience providing peer support services.
• Certificate or Professional License:
• Certified Peer Support Professional Certification (CPSP), Certified Addiction Peer Recovery Coach Certification (CAPRC) or Certified Addiction Recovery Coach (CARC) required, or willing to obtain within 90 days of hire.
• CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminaland driving record background checks
• Must be a minimum 18 years of age

Promise of Equal OpportunityandFostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committedto fostering an inclusive,diverseand respectful workplace.Wecomply withall applicable laws, including the ADA and OSHA regulations, and provide reasonableaccommodationsfor qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Healthprohibitsdiscrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Preferred

CPI

CAPRC II

CAPRC I

CPSP

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.