Peer Support Specialist - Mobile Crisis Team (MCT)

Bowen Health; Pierceton (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Bowen Health in Indiana seeks a Peer Support Specialist for Mobile Crisis Team (MCT). The role emphasizes using lived experience to support individuals in acute mental health or substance use crises, providing empathy and practical guidance while traveling across five core counties.

You will document progress, collaborate with a crisis team, and participate in supervision and professional development. The position requires a High School Diploma or GED, 1 year of peer support experience, and

Qualifications

• Education: High School Diploma or GED required.
• Experience: Minimum of 1 year providing peer support services.
• Certifications: CPSP, CAPRC or CARC; CPI, BLS obtained after hire and kept current.
• Valid driver’s license and active auto insurance; reliable vehicle.
• Criminal and driving record background checks satisfactory; must be 18+.

Responsibilities

• Respond to crisis situations in community settings and homes.
• Provide de-escalation and emotional support to individuals in crisis.
• Share lived experiences to inspire hope and recovery.
• Assist in de-escalation techniques and crisis intervention strategies; model coping.
• Offer insights from lived experience to enhance crisis team understanding.
• Assist with initial assessment to identify needs during a crisis.
• Advocate for patients and support self-driven recovery pathways.
• Collaborate with crisis team and individual to set short-term goals.
• Develop and implement crisis management, safety, relapse prevention, coping plans.
• Educate on overcoming crises, reducing isolation, and promoting connections.
• Maintain accurate client progress and peer notes; document incidents.
• Answer crisis phone and provide immediate support when needed.
• Find and connect individuals to community resources.
• Communicate with team and external organizations to foster relationships.
• Attend team meetings and weekly peer supervision for support and development.
• Transport individuals to locations as needed; perform billing tasks when required.
• Work with law enforcement and multidisciplinary teams for crisis response.
• Provide timely follow-up after crisis responses and document outcomes.
• Support CRSS team as needed; perform other duties as assigned.

Skills

Peer support

Crisis intervention

Advocacy

Empathy

Education

High school diploma or GED

Job description

Peer Support Specialist - Mobile Crisis Team (MCT)

Requisition Number: PEERS003402

• Posted : August 10, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Pierceton, IN 46562, USA

Description

The Peer Support Specialist on the Mobile Crisis Team (MCT) programs provide immediate and non-clinical support to individuals experiencing acute mental health or substance use crises. Utilizing their lived experience with mental health or substance use challenges, they contribute to the crisis intervention team, offering empathy, understanding, and practical assistance to promote stabilization and recovery. This position includes traveling to our 5 core counties which are Wabash, Kosciusko, Whitley, Marshall, Huntington.

Duties/Responsibilities:

• Respond to crisis situations in community settings and in homes.
• Provide de-escalation and emotional support to individuals experiencing a crisis.
• Share personal lived experiences to inspire hope and recovery.
• Assist in de-escalation techniques and crisis intervention strategies. Model coping strategies.
• Provide insights from a lived experience perspective to enhance the understanding of the crisis team.
• Assist with initial assessment to identify individual needs during a crisis.
• Advocate for patients and provide guidance and support that is self-driven for an individual to identify their own recovery pathway.
• Collaborate with the crisis team and individual to set short-term goals.
• Assist in developing and implementing crisis management plans, safety plans, relapse prevention plans, and coping strategies.
• Educate overcoming crises, decreasing isolation, and promoting connections with others.
• Maintain accurate and detailed client progress notes and peer notes, documenting observations, interactions, and any notable incidents.
• Answer the crisis telephone, providing immediate support and appropriate interventions when necessary.
• Find, access, and offer community resources to address the diverse needs of individuals in crisis.
• Communicate with and foster positive working relationships with team members and external community organizations/resources.
• Attend scheduled team meetings to collaborate with colleagues, discuss individual cases, and contribute to overall program development.
• Attend weekly peer-to-peer supervision to receive and provide support, share experiences, and engage in professional development.
• Safely transport individuals to necessary locations as needed.
• Perform billing tasks as needed, ensuring accurate documentation and compliance with relevant regulations.
• Work closely with law enforcement, first responders and multidisciplinary teams to ensure effective crisis response and resolution.
• Provide follow-up support to individuals after a crisis responsein a timely manner, documenting follow-ups accurately.
• Be willing and flexible to assist CRSS team as needed.
• Other duties as assigned.

Physical Requirements:

• Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids or tissues.
• The normal work routine has a minimal ergonomic risk for repetitive motion impairment.
• The position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.
• The position requires the ability to engage with patients who may become violent and to participate in physical patient holds using approved techniques when necessary.

Required Qualifications:

• Education:High School Diploma or GEDrequired.
• Experience:Requires one (1) year of experience providing peer support services.
• Certificate or Professional License:
  • Certified Peer Support Certification (CPSP), Certified Addiction Peer Recovery Coach Certification (CAPRC)or Certified Addiction Recovery Coach (CARC)required,or credential obtained within90 daysof hire.
  • CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
  • BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• Valid driver’s license and active auto insurance coverage.
• Reliable vehicle is required for this position.
• Satisfactory results from criminaland driving record background checks.
• Must be a minimum of 18 years of age.

Promise of Equal OpportunityandFostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committedto fostering an inclusive,diverseand respectful workplace.Wecomply withall applicable laws, including the ADA and OSHA regulations, and provide reasonableaccommodationsfor qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Healthprohibitsdiscrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

CPR

CPI

CAPRC I

CPSP

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.