Peer Support Specialist (ACTT)

Pyramid Healthcare

Winston-Salem (NC)

On-site

USD 28,000 - 33,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Tuition reimbursement

Employee recognition programs

Job summary

Pyramid Healthcare in Winston-Salem, NC seeks a Certified Peer Support Specialist to join the ACT Team, using your lived experience to support individuals with mental health and substance use challenges in the community. You will engage clients, help with treatment planning, document care plans, and coordinate with care teams and referral sources.

This full-time role offers competitive pay, benefits, and opportunities to grow within behavioral health.

Qualifications

CPSS certification required (North Carolina).
High School Diploma or GED required.
Valid Driver’s License and reliable transportation.

Responsibilities

Provide peer support using lived experience as part of a multidisciplinary team.
Build trusting relationships with clients and support their recovery goals.
Assist with treatment planning and ongoing client engagement.
Maintain accurate client records, including documentation and care plans.
Communicate regularly with referral sources and care team members.
Help clients access community resources, including transportation coordination.
Facilitate weekly psychoeducational and support groups.
Participate in team meetings and document daily staffing updates.
Respond to crisis situations as needed, including emergency interventions.
Perform additional duties to support team and client success.

Skills

Strong communication and interpersonal

Independence and teamwork

Lived recovery experience (preferred)

Education

Certified Peer Support Specialist (CPSS) – North Carolina (Required)

High School Diploma or GED

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Peer Support Specialist (ACT Team)

Winston-Salem, NC (Forsyth County Coverage)

$20.00 – $24.00 per hour

Full-Time | Day Schedule

Use Your Lived Experience To Make a Real Impact

Pyramid Healthcare is seeking a Certified Peer Support Specialist to join our Assertive Community Treatment Team (ACTT) serving Winston-Salem and Forsyth County. In this role, you’ll use your lived experience to support individuals with mental health and substance use challenges—helping them build stability, access resources, and move toward long-term recovery.

About Pyramid Healthcare

Since 2006, Pyramid Healthcare has been a leader in behavioral health and substance use treatment across North Carolina. Our services include Partial Hospitalization (PHP), Intensive Outpatient (IOP), Medication-Assisted Treatment (MAT), Cross-Area Services, and ACTT programs. We are committed to meeting clients where they are and providing personalized, recovery-focused care.

About The ACT Team

Our ACTT program is a community-based, multidisciplinary team providing intensive support to individuals with severe and persistent mental illness. Services are delivered in the community and focus on mental health, substance use recovery, vocational support, and housing stability.

What You’ll Do

Provide peer support using your lived experience as part of a multidisciplinary team
Build trusting relationships with clients and support their recovery goals
Assist with treatment planning and ongoing client engagement
Maintain accurate client records, including documentation and care plans
Communicate regularly with referral sources and care team members
Help clients access community resources, including providing or coordinating transportation
Facilitate weekly psychoeducational and support groups
Participate in team meetings and document daily staffing updates
Respond to crisis situations as needed, including supporting emergency interventions
Perform additional duties to support team and client success

What We’re Looking For

Certified Peer Support Specialist (CPSS) – North Carolina (Required)
High School Diploma or GED
Valid Driver’s License
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Passion for helping others in recovery

Why Join Pyramid Healthcare?

Meaningful, mission-driven work supporting your community
Collaborative, team-based environment
Consistent full-time schedule
Opportunity to grow within behavioral health
Competitive hourly pay and benefits

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

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