Peer Support Specialist

Imindhealth; Lanham, Northern (MD, KY); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Company vehicle provided

Job summary

iMind Health LLC (D/B/A iMind Behavioral Health) is hiring a Peer Specialist to join our Mobile Crisis Response team in Lanham, MD. You will provide community-based support during crises and work alongside licensed clinicians and the multidisciplinary team.

The role focuses on engagement, coaching, connection to resources, and helping navigate next steps, with two-person response when deployed and a company vehicle provided on shift.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Ability to remain calm, supportive, and professional in crisis situations.
• Basic computer skills and ability to complete required documentation.
• Successful completion of required background check and required training.

Responsibilities

• Provide peer support and engagement services during and after crisis contacts, aligned with program protocols and scope of practice.
• Support de-escalation efforts through rapport-building, grounding strategies, and supportive communication (within training and program standards).
• Assist individuals/families with coping and wellness strategies and connection to natural supports, as appropriate.
• Help individuals navigate next steps, including linkage to services, benefits/resources, and follow-up appointments as appropriate.
• Collaborate with a multidisciplinary team (clinicians, prescribers, care coordinators, and supervisors) to support participant needs and follow-up planning.
• Complete documentation accurately and on time in accordance with program, payer, and regulatory standards.

Skills

Communication skills

Interpersonal skills

Crisis intervention

Documentation skills

Calm under pressure

Education

High school diploma or GED

Tools

Documentation systems

HIPAA policy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PRN Technical Lanham, MD, US

6 days ago Requisition ID: 1100

Salary Range: $23.00 To $27.00 Hourly

Peer Specialist - Mobile Crisis Response

iMind Health LLC (D/B/A iMind Behavioral Health) is hiring a Peer Specialist to join our Mobile Crisis Response team. Peer Specialists provide community-based support to individuals and families experiencing mental/behavioral health and/or substance use-related crises. This role focuses on engagement, supportive skill coaching within scope, and connection to resources-working alongside licensed clinicians and the broader multidisciplinary team.

Position Highlights

• Shifts: 3:00 PM-11:00 PM Tuesday-Saturday (Full-time) and 11:00 PM-7:00 AM (PRN)
• Coverage needed: Weekdays and weekends
• Team-based model: In-person responses are completed in a team-based model (two-person response when deployed)
• Company vehicle provided while on shift

Support, Safety, and Team Culture

• Team-based mobile response model (including two-person response when deployed)
• Training and safety protocols provided for mobile response work
• Ongoing supervision, coaching, and support

Mobile Crisis Peer Support (Community-Based)

• Provide peer support and engagement services during and after crisis contacts, aligned with program protocols and scope of practice.
• Support de-escalation efforts through rapport-building, grounding strategies, and supportive communication (within training and program standards).
• Assist individuals/families with coping and wellness strategies and connection to natural supports, as appropriate.
• Help individuals navigate next steps, including linkage to services, benefits/resources, and follow-up appointments as appropriate.

Care Coordination and Team Collaboration

• Collaborate with a multidisciplinary team (clinicians, prescribers, care coordinators, and supervisors) to support participant needs and follow-up planning.
• Communicate relevant updates to the team consistent with confidentiality requirements.
• Connect individuals to community resources (housing/food supports, benefits, transportation resources, support groups, etc.) as appropriate.

Documentation and Professional Practice

• Complete documentation accurately and on time in accordance with program, payer, and regulatory standards.
• Maintain appropriate peer boundaries, professionalism, and confidentiality consistent with HIPAA and agency policy.
• Participate in team meetings, supervision, training, and quality improvement activities.

Required Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Ability to remain calm, supportive, and professional in crisis situations.
• Basic computer skills and ability to complete required documentation.
• Successful completion of required background check and required training.

Preferred Qualifications

• Prior experience in mobile crisis, crisis stabilization, emergency services, community behavioral health, PRP, MTS, or related programs.
• Familiarity with Prince George's County resources and referral networks.
• College coursework or degree (Associate's or Bachelor's) is a plus.