Peer Support Services Supervisor

Valley Cities Behavioral Health Care; Kent (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

Health Savings Account

Retirement plan with employer 6%

Paid time off and holidays

Employee Assistance Program (EAP)

Job summary

Valley Cities Behavioral Health Care in Kent is seeking a Peer Support Services Supervisor to guide peer staff, ensure quality service provision, and support staff competence. The PSSS will supervise and train Peer Support Specialists and Parent Partners, oversee fidelity to best practices, and use outcomes measures to track progress.

The role requires familiarity with Evidence-Based Practices and Motivational Interviewing, excellent communication, and collaboration skills.

Qualifications

• Certification as a Peer Support Specialist in Washington is required.
• Experience in supervising peer staff and collaborating with professionals.
• Ability to train, supervise, and support Parent Partners and peers.

Responsibilities

• Provide leadership to support Valley Cities' mission and goals.
• Train and supervise Peer Support Specialists and Parent Partners.
• Ensure fidelity to best practices and use outcomes measures.
• Collaborate with Clinical Quality for program development and evaluation.

Skills

Communication skills

Teamwork

Travel ability

Multicultural awareness

Education

Certification as Peer Support Specialist, WA

Tools

Electronic Health Records

Job description

Location:

Kent, WA

Job Id:

891

# of Openings:

0

SIGNING BONUS $1500

About Us:

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

supportive and inclusive work environment. Join us in making a difference every day!

Role Overview:

The Peer Support Services Supervisor (PSSS) provides support to the Director of Clinical Quality in developing and implementing agency-wide programming that ensures quality service provision and staff competence. The PSSS responsibilities include training and supporting Peer Support Specialists and Parent Partners; overseeing and ensuring fidelity to best practices; utilizing outcomes measures to track progress; and training agency staff in areas of expertise. The PSSS must be familiar with Evidence-Based Practices, best practices, and treatment guidelines relevant to target populations, including Motivational Interviewing. This position requires excellent communication and collaboration skills, and thorough knowledge of the role and responsibilities of Peers and Parent Partners in the delivery of team-based care. The Service Supervisor will provide direct services to a small caseload of clients.

Key Responsibilities:

• Provides leadership in supporting the mission and goals of Valley Cities, including ensuring and expanding quality service provision.
• Promotes an organizational vision and environment that emphasizes teamwork, trust, professionalism, efficiency, and customer service.
• Prioritizes recovery, wellness, and a culture of Trauma-Informed Care in working with staff and clients.
• Model principles and standards for clinical excellence.
• Demonstrates familiarity with Evidence-Based Practices and best practices relevant to target populations, including Motivational Interviewing.
• Endeavors to define and develop refine and integrate the Peer role in relation to Valley Cities’ Model of Care.
• Works closely with fellow Clinical Service Supervisors to define roles, provide education regarding effective Model of Care functioning, and implement and evaluate programming.
• Advocates for the needs of Peers to Senior Leadership, including making workload and workflow recommendations.
• Works with Director of Clinical Quality and Clinic/Program Managers to develop and implement clinical quality assurance programs, including supervision services.
• Develops and maintains supervision programs, including providing education and training to staff and supervisors.

Minimum Qualifications:

Education

• Certification as a Peer Support Specialist in the state of Washington.

Experience

• Strong skills and knowledge of care standards in the treatment of adults, children, and families facing multiple barriers (abuse, neglect, domestic violence, chemical dependency, poverty, etc.)
• Experience working directly with clients in mental/behavioral health, social work, or medical settings.
• Personal experience as a consumer of mental/behavioral health services.
• Experience supervising and providing consultation to client-serving staff.
• Demonstrated ability to work effectively with a variety of professionals and a diverse population.

Knowledge, Skills and Abilities:

• Adhere to a high standard for quality of supervision services provided.
• Familiar working within a team-based, multi-disciplinary model of care.
• Understanding of Trauma-Informed Care principles and service provision.
• Experience utilizing an electronic health records system.
• Must be able to travel between sites and provide services in multiple locations.
• Multicultural awareness and valuing of diversities in the workplace.
• Good communication skills, teamwork, and attitude.
• Pass required background checks.

Join our Team!

Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:

• Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
• Health Savings Account, $2,000 contribution annually, prorated monthly.
• Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
• Access to Employee Assistance Program (EAP) resources
• Comprehensive paid time off, paid holidays, and extended sick leave options
• Access to Student Loan Forgiveness Programs
• Annual longevity bonuses
• Recognition programs and incentives
• Access to training, supervision, and consultation for professional certification and licensure
• Clinical supervision provided toward licensure, if applicable
• Paid training days and yearly training fund

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.