Peer Support Navigator EMPACT

La Frontera EMPACT - Suicide Prevention Center; Phoenix (AZ); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays per year

Medical plans

Dental plans

Vision plans

403(b) retirement plan

Licensure Reimbursement

Tuition Reimbursement

Elder Care Assistance

Pet Insurance

Job summary

EMPACT-SPC, part of La Frontera, seeks a Peer Support Navigator to bridge clients to housing and behavioral health resources. The role focuses on coordinating community and RBHA-based services, facilitating access, and supporting recovery.

A background in behavioral health and personal or family experience is valued. The position is full-time with weekend/holiday hours, requiring a fingerprint clearance and a valid Arizona driver license.

Qualifications

• Minimum of High School Diploma or equivalent.
• Personal experience in behavioral health or assisting a family member.
• Peer experience, identification as the recipient of mental health services, or homeless experience in Maricopa County.
• Fingerprint clearance card or eligibility to obtain one.
• Must have a valid AZ Driver's License with clean record.
• Bilingual in Spanish preferred with differential pay.

Responsibilities

• Meets with service recipients in the community and maps housing plan steps.
• Develops network of community resources and coordinates care.
• Maintains thorough documentation in HMIS and HOME Link.
• Provides peer support and helps develop self-directed recovery plans.
• Maintains professionalism and safety in crisis situations.

Skills

Peer support experience

Bilingual Spanish

Communication skills

Empathy

Education

High school diploma

Job description

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What You’ll Do

Are you looking for a career to help people but do not have a degree in behavioral health? Lived experience is valuable to us as we are looking for a Peer Support Navigator. A qualified candidate will have personal experience in receiving behavioral health services, have successfully navigated through the behavioral health system, and is ready to help others on their personal journey. This is a great opportunity for a Peer Support Navigator H.O.M.E. to join our team. This position is a full-time position that will require some weekend and holiday hours. The Peer Support Navigator (Housing Opportunities and Meaningful Employment) serves as a bridge to ongoing services by coordinating and monitoring RBHA/Community-based resources and facilitates the delivery of these necessary services and support. The goal is to provide individuals who are voluntarily and able to give informed consent, assistance in accessing services. Please note the following important qualifications: This position must be filled with a candidate that identifies as the recipient of mental health services in Maricopa County or has assisted family members in their mental health or substance abuse recovery process. Might identify as a Military Veteran Services Member or Service Family Member. This means that either you have received such services. In addition, you must be eligible to obtain a fingerprint clearance card or have a current one.

Essential Responsibilities

• Meets with service recipients in the community as referred. Assists in mapping out the most appropriate next steps for the individual related to housing needs. Develops a brief housing treatment plan with individualized client goals.
• Develops and collaborates with an extensive network of Community Based and RBHA resources, including homeless shelters and coordinated assessment. Participate actively in clinical team meetings with the consumer’s ongoing provider in order to coordinate care effectively.
• Maintains accurate and thorough documentation in progress notes and in the client's record, including EMPACT’s electronic records system, HMIS, and HOME Link.
• Provides peer support, helping the participant develop and implement a self-directed recovery plan, sharing experience, providing support, teaching self-management techniques, and reassurance.
• Requires competency (via specialized training) in the following areas:
• Risk Assessment
• In-Home Safety
• AHCCCS eligibility/Affordable Health Care Act
• Crisis System
• Principles of Housing First Model
• Motivational Interviewing
• Trauma Informed Care
• Harm Reduction Model
• Understanding of the SAMHSA Permanent Supportive Housing Toolkit
• Use of SPDAT and VI-SPDAT tools
• Landlord/Tenant Act
• Other identified peer specialist and system training
• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

What You’ll Provide

• Minimum of High School Diploma or equivalent.
• Must have a personal experience in behavioral health having received services with (RBHA) or have assisted a family member in their mental health or substance abuse recovery process.
• Peer experience, identification as the recipient of mental health services, substance abuse services, or experienced homelessness in Maricopa County.
• Might identify as a Military Veteran, Service Member, or Service Family Member.
• Peer Support Certification is preferred.
• Knowledge/use of SPDAT is a plus.
• Fingerprint clearance card or eligibility to obtain one.
• Must have a valid AZ Driver's License with no major infractions in the past 39 months.
• Bilingual in Spanish is preferred *** EMPACT-SPC offers Bilingual Differential Pay per hour***
• Must be 21 years of age or older at the time of employment.

What We'll Offer

(Full-time employees)

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company-paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care Assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.