Peer Specialist/Case Manager ACCS, Worcester, 37.5 Hours, Days

UMass Memorial Health; Worcester (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Peer Specialist/Case Manager in Worcester, MA. This full-time role involves supporting clients in their recovery journey, documenting services, and collaborating with community agencies. Candidates should have relevant qualifications and lived experience in mental health services. Join a diverse team committed to exceptional patient care and community support.

Benefits

Signing bonus available

Qualifications

• Must be certified or eligible for Mass Peer Specialist training.
• Previous participation in the MH system as a service recipient required.

Responsibilities

• Support clients in developing recovery goals.
• Document service activities according to agency standards.
• Provide transportation to clients as needed.

Skills

Bilingual

Advocacy

Coaching

Transportation

Education

High School Diploma/GED/HiSet

Associates degree

Bachelor’s degree in psychology or human services

Job description

Peer Specialist/Case Manager ACCS, Worcester, 37.5 Hours, Days

Peer Specialist/Case Manager ACCS, Worcester, 37.5 Hours, Days

Apply remote type: On-site (100% Onsite) | Location: Worcester, MA | Full time | Posted Yesterday | Job requisition id: R25104464

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Schedule Details: Monday through Friday

Scheduled Hours: 8a-4p

Shift: 1 - Day Shift, 7.5 Hours (United States of America)

Hours: 37.5

Cost Center: 71000 - 0649 Integrated Team

Union: SEIU Local 509 Community Health Link

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. We are committed to exceptional patient care, academic excellence, and leading-edge research. With over 20,000 employees, we work together as one health system to heal our patients, community, and each other. Everyone plays an important part, every day.

CSP Case Managers meet with referred clients in various community settings, complete intake assessments, develop person-centered service plans, and assist clients in achieving their goals. Responsibilities include researching community resources, providing support such as transportation, advocacy, skills building, coaching, and completing paperwork.

See Additional Job Description

Responsibilities

1. Work effectively as part of a team to support Persons in articulating and developing their recovery goals.
2. Provide services that meet agency requirements and client needs.
3. Document service activities according to agency standards.
4. Partner with other team members to support recovery processes.
5. Assist and empower Persons using mental health and addiction services.
6. Facilitate mutual support and self-help groups.
7. Guide Persons in developing WRAP or crisis plans.
8. Support Persons in preparing for meetings and social events.
9. Build relationships with community agencies to support recovery.
10. Participate in workshops and training to stay current with recovery practices.
11. Perform other related duties.
12. Attend staff meetings and daily rounds.
13. Provide transportation to clients as needed, including using personal or program vehicles.
14. Respect diverse views, demonstrate professionalism, tolerance, civility, and acceptance.

Qualifications

• Grade 5: Case Manager I: High School Diploma/GED/HiSet; Associates degree preferred.
• Grade 6: Case Manager II: Bachelor’s degree, preferably in psychology or human services.
• Previous/current participation in the MH system as a service recipient and willingness to convey this experience. Must be certified or eligible for the Mass Peer Specialist training and certified within 6 months.
• Lived Experience Required.
• Bilingual candidates are strongly encouraged to apply.
• Valid US driver’s license and ability to provide insured, inspected vehicle for work-related transportation.
• Ability to pass a CORI background check.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We strive to make respect a part of everything we do. Our Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these standards, we invite you to join our team and help us make respect our standard for everyone, every day.

As an equal opportunity employer, UMass Memorial Health values diversity and encourages applications from individuals of varied backgrounds. All qualified applicants will be considered without regard to protected statuses.

If you need assistance applying due to disability or assistive technology, contact us at [e-mail]. We will respond promptly to your request.