Peer Specialist, ACT

Socket.dev; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Community Access is seeking a Peer Specialist to join the Bronx Shelter ACT Team. The role focuses on engaging participants with serious mental health conditions, helping them access housing, services, and recovery supports in the community.

The ideal candidate has lived experience in the mental health system, demonstrates flexibility, and can work across Boroughs using assertive engagement strategies to support individuals’ goals and well-being.

Qualifications

• Experience with mental health recovery-oriented services and person-centered care.
• Commitment to serving homeless individuals and people with mental health needs.
• New York Certified Peer Specialist certification (NYCPS) or provisional NYCPS required for starting April 2024.
• Lived experience with the mental health system and preference for those with related histories.

Responsibilities

• Engage participants and build trusting relationships within a multidisciplinary team.
• Assist participants in accessing housing, health, education, and employment supports.
• Document assessments, service plans, and contacts; maintain timely progress notes.

Skills

Bilingual Spanish-speaking

Education

NYC Peer Specialist Certification

Provisional NYCPS certification

Tools

MS Word

MS Excel

Job description

Community Access was founded in 1974 to provide housing and support for people being discharged from psychiatric institutions. Today, we are one of the leading providers of supportive and affordable housing in New York City, and the originators of an integrated housing model which has become a best practice nationally: affordable housing where families live alongside people living with mental health concerns. Our staff work daily to support thousands of New Yorkers through supportive and affordable housing, peer-driven residential crisis support programs, training, advocacy, supported education, mobile treatment and other healing-focused services.

Program/Department Description

Assertive Community Treatment (ACT) is an evidence-based, mobile practice model designed to provide treatment, rehabilitation and support services to individuals living with a serious mental health condition and whose needs have not been effectively met by traditional mental health services.

Community Access’ Bronx Shelter ACT Team will serve individuals with mental health conditions who are experiencing homelessness and are temporarily housed within a Bronx mental health shelter. Team members will work collaboratively with shelter staff in the Bronx and other boroughs and use assertive engagement strategies to proactively engage individuals in services. ACT team members share responsibility for the people they serve, helping individuals attain housing and other personal goals that may be of a health, social, work or education nature.

ACT teams are multi-disciplinary and include psychiatry, nursing, social work, peer specialists and other staff members offering rehabilitation, treatment and recovery support services. The team provides expertise in the areas of housing, substance use and harm reduction, family support, employment, and wellness self-management. Based on their area of expertise, team members collaborate to deliver comprehensive, integrated and flexible services that are responsive to a participant’s choices, needs and goals. With a small staff to participant ratio, services are brought to the participant and offered in natural settings, 24 hours a day and seven days a week.

Overview

The Peer Specialist is an integral part of a multi-disciplinary team of mental health clinicians. The Peer Specialist is a resource to participants and other team members in issues related integrating wellness goals. The Peer Specialist is a person with the lived experience within the mental health system who has a willingness to share personal and practical experience, knowledge, and first-hand insight to benefit IMT program participants; recovery experience related to substance use services or criminal justice system preferred. The Peer Specialist engages and builds trusting relationships with program participants and their networks to support the person’s recovery.

Key Performance Indicators

All key performance indicators below are expected to be met fully.

• Complete assessments and service plans as needed; assigned assessments are completed on time.
• Complete progress notes for all contacts, collaterals, and engagement attempts within 2 business days.

Job Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Commitment to person-centered treatment strategies, upholding participants’ rights, and self-determination in service provision.
• Starting April 2024, all new hires must have New York Certified Peer Specialist (NYCPS) certification or hold provisional certification.
• Lived experience with the mental health system required, and a history of homelessness, involvement with the criminal justice system, and experience with substance use services, preferred.
• Minimum of two (2) years’ experience working with individuals with a mental health condition, substance use disorder, and / or history of trauma.
• Available to work a flexible schedule, mornings, evenings and weekends in response to participant needs.
• Ability to prioritize and meet deadlines.
• Be creative and flexible.
• Able to show initiative and be responsible for follow-through.
• Ability to work as part of a multi-disciplinary team.
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Must be able to work in the community, including use of public transportation across the boroughs
• Computer proficiency in Windows operating systems and programs, such as MS Word and Excel, as well as comfort with learning new electronic systems.
• Bilingual Spanish-speaking, preferred
• Must be fingerprinted and cleared by the New York State Justice Center.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org/jobs.

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using

mental healthservices. www.communityaccess.org