Peer Specialist

Care Resource Community Health Center; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Care Resource Community Health Center is seeking a dedicated professional to provide individualized guidance, coaching and support for individuals in recovery. You will train clients to use personal and community resources and help develop social support networks.

Collaborate with Behavioral Health and Medical teams, attend staff meetings and supervision, and advocate for client rights while upholding confidentiality.

Qualifications

• High school diploma required.
• Peer Certification will be required within 6 months of hired.
• 2 years: related experience preferred in the substance use or mental health recovery field.

Responsibilities

• Provide individualized guidance, coaching and support.
• Train in the use of personal and community resources.
• Assist in developing formal and informal community support.
• Advocate for people with behavioral health problems to protect client rights and reduce stigma.
• Coordinate with Behavioral Health and Medical teams and family members.
• Attend staff meetings, Case Conferences and supervision.
• Maintain confidentiality and understand client rights.
• Participate in staff training and development.
• Travel to community resources as needed.

Skills

Report building

Recovery

SUD services knowledge

Coordination with providers

Communication

Education

High school diploma

Peer Certification (within 6 months)

Job description

Provide individualized, ongoing guidance, coaching and support.

Provide training in the use of personal and community resources.

Assist in developing formal and informal community support.

Assist the individual being served by increasing their social support networks of relatives, friends and/or significant others.

Offer encouragement in times of crisis.

Advocate on behalf of people with behavioral health problems to protect the client’s rights and to assist in reducing associated stigma.

Work in cooperation with Behavioral Health and Medical teams, family members or significant others involved in the client’s recovery plan.

Attend Agency staff meetings, Case Conferences, Individual and Group Supervision.

Attain established standards of productivity.

Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.

Be responsible for understanding client rights, policy and procedures.

Participate in staff training and development.

Serve on designated committees within the agency.

Always maintain professional standards and observe the guidelines established within the Code of Ethics and Conduct.

Perform other related duties as assigned.

Culture of Service: 3 C’s
Compassion

• Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
• Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.

Competency

• Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered

Commitment

• Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed
• Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided

Safety

Safety
Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understand and appropriately act upon the assigned role in Emergency Code System.
Understand and perform assigned roles in the organization’s Continuity of Operations Plan (COOP).

Contact Responsibility

The responsibility for internal and external contacts is frequent and important.

Physical Requirements

This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting.

Other
Participates in health center developmental activities as requested.
Other duties as assigned.

Travel to community resources will be expected.

Skills:

• Ability to create positive report with individual with substance use disorder that may be actively using
• Being in recovery for more than a year
• Knowledge about SUD services in the community
• Ability to involve may providers and services with clients
• Ability to communicate effectively with all parties involved.

Education:

High school diploma required.

Licenses:

Peer Certification will be required within 6 months of hired.

Travel Required

Yes . Own transportation is required.

Qualifications

Skills

Preferred

Client Support Expert

Team Player Expert

Verbal Communication Expert

Expert

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Peer Recognition : Inspired to perform well by the praise of coworkers

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better.

Experience

Required

2 years: Related experience is preferred in the substance use or mental health recovery field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.