Peer Recovery Specialist

Boulder Care; Town of Texas (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Peer Recovery Specialist to join their fully remote team. This role offers a chance to make a meaningful impact by providing peer-based recovery support services, helping individuals navigate their recovery journey. With a focus on improving overall health and well-being, you will work closely with patients to identify barriers to recovery and connect them with vital resources. If you have a passion for helping others and possess the necessary certifications and experience, this opportunity could be the perfect fit for you. Join a forward-thinking organization that values diversity and is committed to making a difference in the lives of those affected by substance use disorders.

Benefits

Comprehensive benefits package

Flexible work hours

Remote work environment

Qualifications

• 2+ years of experience in peer support and recovery from substance use disorders.
• Active peer certification in state of residence is required.

Responsibilities

• Conduct patient engagement and support in recovery management.
• Educate patients on community resources and care program components.

Skills

Peer Support

Communication Skills

Problem-Solving

Integrity and Professionalism

Team Collaboration

Education

Peer Certification

National Certified Peer Recovery Support Specialist (NCPRSS)

Job description

Boulder Care is hiring a Peer Recovery Specialist for a 100% remote, full-time position.

We are looking for individuals who:

• Reside in one of the following states: AL, FL, GA, IN, MI, NY, NC, OH, PA, TN, or TX.
• Have a peer certification - active and in good standing - in state of residence.
• Have 2 years of experience working in peer support.
• Have a minimum of two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested).
• Are interested in full-time work (40 hours a week) with a Monday-Friday schedule of 10am - 6pm Eastern Time.

About us

Founded in 2017, Boulder Care is a digital clinic offering long-term support and treatment for substance use disorders. Collaborating across medical, behavioral, and psychosocial dimensions, Boulder’s dedicated Care Teams deliver evidence-based care and help participants work toward their individual goals.

Boulder Care is in an exciting stage of rapid growth, coming off a recent $35 million Series C round announced in May 2024, bringing total funds raised to roughly $85 million.

About the role

A Peer Recovery Specialist (PRS) is a person who uses their direct or indirect experience of recovery from mental illness, substance use disorders, and/or significant trauma, combined with skills learned in formal training, to deliver peer-based recovery support services with a focus on improving overall health and well-being, and quality of life.

Success in this role

Patient-Support - 60%

• Conduct patient engagement in accordance with Boulder Peer Recovery Specialist policies and procedures.
• Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process.
• Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans.
• Educate on and liaise for patients available community resources, and the Boulder Care program components.
• Facilitate placement for higher levels of care as needed while maintaining contact with patients to enable continuity and streamline care transitions.
• Escalate any crisis situations involving patients and ethical breaches involving staff to appropriate personnel/agencies in a timely manner in accordance with Boulder policies & procedures.
• Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients.
• Maintain clear and proactive follow-up communication with patients and providers, delivering patient outcomes reports to Care Team members.
• Report situations to appropriate person/s that fall under Mandatory Reporting, Duty to Warn, and the U.S. Drug Enforcement Agency’s purviews.
• Represent and advocate for the patient population in company matters affecting current and prospective Boulder patients, their families, and their communities.

Community Resources & Continuing Education- 20%

• Maintain a working knowledge of appropriate services and resources (e.g., housing, transportation, community-based recovery resources) to reduce the likelihood of health setbacks and promote improved health and well-being; share resources with PRS teammates and other company personnel.
• Assist with managing patients’ appointments and care-related tasks with Care Team members and referrals outside of Boulder Care.
• Participate in continuing education to further advance the practice of peer-assisted recovery as a profession.

Administrative Responsibilities - 20%

• Prioritize self-and-mutual-care.
• Attend weekly 1:1 and monthly group supervision sessions.
• Attend team meetings and trainings as requested/scheduled.
• Regularly review general patient status with other members of patient's Care Team; maintain confidence & trust w/ patients by only documenting and disclosing sensitive patient information with patients' permission, except in cases of imminent harm.

Requirements for the role

• 1+ years experience navigating adjunctive opioid use disorder (OUD) treatment resources and referral processes with 2+ years working in peer support.
• Peer certification in state of residence - active and in good standing where available - is required.
• Certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC, the Association for Addiction Professionals, is expected within 9 months of hire.
• Must have a minimum of two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested).
• Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery.
• A high degree of trustworthiness, integrity and professionalism and a relentless focus on patient confidentiality through compliance with HIPAA, 42 CFR Part II, the Boulder Care Code of Conduct and Code of Ethics.
• Ability to reach out to local and regional resources or recovery centers and help individuals leverage those resources.
• Exceptional written and verbal communication.
• Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level.
• Demonstrates problem-solving and analytical skills appropriate for the position.
• Demonstrates high ethical standards of behavior.
• Maintains composure under pressure.
• Regularly demonstrates Boulder’s core values.

Nice to have but not required

• Familiarity with medicaid billing in Ohio, North Carolina, Washington, or Oregon.

Work environment

• This is a fully remote role but we are currently only hiring candidates who work and reside in the following states: AL, FL, GA, IN, MI, NY, NC, OH, PA, TN, or TX.
• Employees are required to have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards.

Expected hours of work

This is a full-time non-exempt position expected to work 40 hours a week, Mon-Fri 9am-6pm Eastern Time. Team members may work with their managers to adjust work hours to suit the needs of the position.

Compensation

The starting pay range for this position is $24.52 - $28.32 an hour, commensurate with experience, and is eligible for our comprehensive benefits package.

Hiring Process

• First Interview (30-min phone).
• Panel Interview (60-min video).
• Employment Offer, Background Check, and Reference Checks.
• Projected Start Date: rolling start dates throughout Q1.

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunity.

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