Peer Recovery Coach

Northeast Family Services; New Rochelle (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Northeast Family Services is seeking a Certified Peer Specialist to support individuals in an outpatient MHOTRS program in New Rochelle, NY. The role leverages lived experience to empower clients toward recovery and self-advocacy, working within an interdisciplinary team to provide person-centered services.

Responsibilities include delivering recovery-oriented sessions, developing WRAP plans, coordinating with community resources, and documenting in the EHR while upholding HIPAA and ethics.

Qualifications

• Current NYCPS or NYCPS-P certification required.
• Demonstrated lived experience with mental health recovery and willingness to utilize it to support others.
• Knowledge of recovery-oriented, person-centered, and trauma-informed care.
• Ability to maintain professional boundaries and confidentiality.
• Strong interpersonal, organizational, and communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• High School Diploma or GED.
• Associate’s or Bachelor’s in Human Services, Psychology, Social Work or related field preferred.
• Experience in peer support, advocacy, mentoring, group facilitation, or outreach preferred.
• Experience in behavioral health or recovery-oriented programs preferred.
• MHOTRS program experience is a plus.
• Spanish speaking is a plus.

Responsibilities

• Provide recovery-oriented peer support services using lived experience in a purposeful, ethical, and person-centered manner.
• Establish supportive relationships that foster hope, empowerment, resilience, and recovery.
• Conduct peer support sessions using evidence-informed recovery principles.
• Assist individuals in identifying personal strengths, goals, and wellness strategies while navigating behavioral health, medical, and community supports.
• Support development of Wellness Recovery Action Plans (WRAP) and other recovery planning tools when appropriate.
• Connect individuals with community resources, benefits, housing, employment, education, transportation, and other recovery supports.
• Promote engagement in treatment and reduce barriers to care.
• Collaborate with multidisciplinary treatment team and communicate changes in functioning.
• Participate in treatment planning meetings, case conferences, and supervision as needed.
• Complete timely, accurate, and compliant documentation within the EHR.
• Maintain confidentiality per HIPAA, OMH regulations, and policies.
• Maintain professional boundaries while utilizing lived experience responsibly.
• Participate in trainings, supervision, quality improvement, and continuing education.
• Perform other duties to deliver effective treatment and client satisfaction.

Skills

Empathy

Active listening

Trauma-informed care

Communication

Team collaboration

Education

High School Diploma or GED

Associate/Bachelor in Human Services/ Psychology/ Social Work preferred

Tools

Electronic Health Records (EHR)

Microsoft Office

Telehealth platforms

Documentation standards

Job description

Northeast Family Services is seeking a Certified Peer Specialist to support individuals in an outpatient MHOTRS program in New Rochelle, NY. The role leverages lived experience to empower clients toward recovery and self-advocacy, working within an interdisciplinary team to provide person-centered services.

Responsibilities include delivering recovery-oriented sessions, developing WRAP plans, coordinating with community resources, and documenting in the EHR while upholding HIPAA and ethics.