Peer Navigator Supervisor: Outreach & Recovery Leader

Ideal Option; Eugene (OR); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, vision, and dental

Disability insurance

Life insurance

Employee Assistance and Life programs

401K retirement plan

Pet Insurance

Paid time off and holidays

Job summary

Ideal Option is seeking a Peer Navigator Supervisor in Eugene, OR to lead Peer Navigators in EMS-related outreach and care coordination for individuals experiencing homelessness and substance use disorders.

The ideal candidate has lived recovery experience, strong engagement skills, and the ability to build trust with diverse populations. Responsibilities include outreach, documentation, advocacy, and collaboration with local partners.

Qualifications

• High School Diploma or GED required.
• Minimum of two years clean and sober with lived recovery experience.
• Experience working with vulnerable populations including homelessness, substance use disorders, mental illness, and justice system involvement.
• Strong communication, interpersonal, and de-escalation skills.
• Ability to work independently and as part of a multidisciplinary team.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Oversee the Peer Navigators in the EMS program.
• Respond with EMS and community partners to assist individuals with non-medical social and behavioral health needs.
• Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity.
• Connect individuals to community resources including housing, substance use treatment, MAT, mental health services, food/clothing resources, transportation and benefits assistance.
• Provide peer support, encouragement, and recovery-oriented coaching.
• Assist individuals in navigating complex systems and overcoming barriers to services.
• Advocate for clients with community providers and partner agencies.
• Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities.
• Collaborate with EMS personnel, hospitals, behavioral health providers, shelters, law enforcement, and community organizations.
• Participate in team meetings, case coordination, and ongoing training opportunities.
• Maintain confidentiality and professional boundaries in accordance with policies and HIPAA.

Skills

Lived recovery

Peer outreach

Advocacy

Care coordination

Community engagement

Documentation

Education

High School Diploma or GED

CRM

QMHA

Job description

Ideal Option is seeking a Peer Navigator Supervisor in Eugene, OR to lead Peer Navigators in EMS-related outreach and care coordination for individuals experiencing homelessness and substance use disorders.

The ideal candidate has lived recovery experience, strong engagement skills, and the ability to build trust with diverse populations. Responsibilities include outreach, documentation, advocacy, and collaboration with local partners.