Peer Navigator Supervisor

Lane Help; Eugene (OR); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, vision, and dental

Short-term and long-term disability

Life insurance

Employee Assistance and Life programs

401K retirement program

Pet Insurance

Paid time off and holidays

Job summary

Ideal Option in Eugene, OR seeks a Peer Navigator Supervisor to lead outreach and care coordination for individuals facing homelessness and behavioral health challenges. The role emphasizes trauma-informed engagement, recovery support, and collaboration with EMS and community partners.

The candidate should have lived recovery experience, CRM/QMHA credentials, and a demonstrated ability to navigate social services. This is a full-time role with competitive benefits.

Qualifications

• Experience serving populations affected by poverty and behavioral health challenges.
• CRM and QMHA certifications or equivalent credentials preferred.
• Familiarity with harm reduction approaches and community resources.

Responsibilities

• Oversee Peer Navigators within the EMS program and coordinate outreach.
• Respond with EMS and partners to address non-medical social needs.
• Engage individuals experiencing homelessness and substance use disorders.
• Link clients to housing, treatment, MAT, mental health, food, transport and benefits.
• Provide peer support, encouragement and recovery-oriented coaching.
• Help clients navigate complex systems and reduce barriers to care.
• Advocate with providers and keep timely, accurate documentation.
• Collaborate with hospitals, shelters, behavioral health, and community groups.

Skills

Engagement skills

Lived recovery experience

Trust-building

Non-judgmental approach

Education

Certified Recovery Mentor (CRM)

Qualified Mental Health Associate (QMHA)

Job description

Peer Navigator Supervisor Eugene, OR (http://maps.google.com/maps?q=401+E+10th+Ave+Eugene+OR+USA+97401) - Marketing & Community Development Job Type Full-time Description Location:Eugene, OR Compensation:$35/hr Schedule:Monday - Friday; Variable Shifts Ideal Optionhas been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation's leading provider of low-barrier evidence-based treatment for opioid use disorder.

We are looking for aPeer Navigator Supervisorto help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. The ideal candidate brings strong engagement skills, lived experience in recovery, and the ability to build trust with individuals experiencing homelessness, substance use disorders, justice system involvement, and other barriers to care.

The Peer Navigator will provide outreach, advocacy, care coordination, and documentation of services provided. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role. Benefits: At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company.

Current benefits include

• Medical, vision, and dental
• Short-term and long-term disability options
• Life insurance
• Employee Assistance and Life Assistance programs
• A 401K retirement program
• Pet Insurance
• Paid time off and paid holidays

Job responsibilities include

• Will oversee the Peer Navigators in the EMS program.
• Respond alongside EMS and community partners to assist individuals with non-medical social and behavioral health needs
• Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity
• Connect individuals to community resources including: Emergency and transitional housing, Substance use treatment programs, Medication Assisted Treatment (MAT) services, Mental health services, Food and clothing resources, Transportation and benefits assistance
• Provide peer support, encouragement, and recovery-oriented coaching
• Assist individuals in navigating complex systems and overcoming barriers to services
• Advocate for clients with community providers and partner agencies
• Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities
• Collaborate with EMS personnel, hospitals, behavioral health providers, shelters, law enforcement, and community organizations
• Participate in team meetings, case coordination, and ongoing training opportunities
• Maintain confidentiality and professional boundaries in accordance with agency policies and HIPAA requirements

Ouridealcandidate has:

• Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
• Be a Certified Recovery Mentor (CRM)
• Be a Qualified Mental Health Associate (QMHA)
• Have previous Forensic Peer Endorsement experience.
• Must live in Lane County, Oregon and be familiar with local resources and service systems.
• The ability to respectfully engage and develop a working alliance with the people we are serving.
• Demonstrates a compassionate, trauma-informed approach when supporting...