Peer Navigator Supervisor - Outreach and Care Coordination

LaneHelp; Eugene (OR); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, vision, and dental

Short-term and long-term disability

Life insurance

Employee Assistance and Life programs

401K retirement program

Pet Insurance

Paid time off and holidays

Job summary

Ideal Option in Eugene, OR seeks a Peer Navigator Supervisor to lead outreach and care coordination for individuals facing homelessness and behavioral health challenges. The role emphasizes trauma-informed engagement, recovery support, and collaboration with EMS and community partners.

The candidate should have lived recovery experience, CRM/QMHA credentials, and a demonstrated ability to navigate social services. This is a full-time role with competitive benefits.

Qualifications

• Experience serving populations affected by poverty and behavioral health challenges.
• CRM and QMHA certifications or equivalent credentials preferred.
• Familiarity with harm reduction approaches and community resources.

Responsibilities

• Oversee Peer Navigators within the EMS program and coordinate outreach.
• Respond with EMS and partners to address non-medical social needs.
• Engage individuals experiencing homelessness and substance use disorders.
• Link clients to housing, treatment, MAT, mental health, food, transport and benefits.
• Provide peer support, encouragement and recovery-oriented coaching.
• Help clients navigate complex systems and reduce barriers to care.
• Advocate with providers and keep timely, accurate documentation.
• Collaborate with hospitals, shelters, behavioral health, and community groups.

Skills

Engagement skills

Lived recovery experience

Trust-building

Non-judgmental approach

Education

Certified Recovery Mentor (CRM)

Qualified Mental Health Associate (QMHA)

Job description

Ideal Option in Eugene, OR seeks a Peer Navigator Supervisor to lead outreach and care coordination for individuals facing homelessness and behavioral health challenges. The role emphasizes trauma-informed engagement, recovery support, and collaboration with EMS and community partners.

The candidate should have lived recovery experience, CRM/QMHA credentials, and a demonstrated ability to navigate social services. This is a full-time role with competitive benefits.