Peer Mentor for CCP & Early College Programs

Cuyahoga Community College; Cleveland (OH); On-site; USD 16,531 - 20,664; Part time

Job summary

Cuyahoga Community College is seeking a Work Study student for the CCP & Early College Programs to support student services across college facilities. Responsibilities include mentoring CCP students, handling basic tech questions, and helping connect students with appropriate services.

Position is college-wide, on-site and may include hybrid options. The role emphasizes developing communication, mentoring, and event coordination skills while maintaining academic progress and confidentiality.

Qualifications

• Build strong communication and professional skills.
• Learn useful skills in mentoring, customer service, and planning events.
• Work with students from different backgrounds and share advice on how to succeed in college.
• Learn and have a working knowledge of college technologies (My Tri‑C Space, Brightspace) and assist students with general technical questions.

Responsibilities

• Build strong communication and professional skills.
• Learn useful skills in mentoring, customer service, and planning events.
• Work with students from different backgrounds and share advice on how to succeed in college.
• Get familiar with college tools like My Tri‑C Space and Brightspace and help students with basic tech questions such as logging in, using email, or finding information on Tri‑C’s website.
• Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
• Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and enrollment.
• Tri‑C students who participated in CCP and are interested in working with current CCP (secondary) students enrolled at Tri‑C; their success post‑CCP will inspire hope and foster a sense of belonging for current CCP students.
• Services may be provided in person at select campus locations, virtually, or using a hybrid approach.
• Develop professional skills and communication skills.
• Gain transferable skills in peer mentorship, customer service, and event coordination.
• Work with diverse populations and provide tips on being a successful student.
• Learn and have a working knowledge of college technologies (My Tri‑C Space, Brightspace, etc.) and assist students with general technical questions regarding student login, student email, or navigating Tri‑C’s website.
• Become adept at interpreting student needs and linking them to appropriate early college, student, and academic services, academic schools, and resources available to CCP students.
• Increase confidence in assisting students with navigating and working through emotional barriers associated with college processes and policies that may arise when enrolling, scheduling, and taking courses.
• Consistently maintain 6 credit hours each semester.
• Maintain satisfactory academic progress.
• Adhere to the College’s confidentiality policy.
• Successfully pass background and drug screening.
• Answer phone and take messages.
• Perform clerical duties such as filing, data entry, copying, and faxing.
• Open and sort mail.
• Show strong interpersonal communication skills.
• Demonstrate willingness to learn new technology.
• Assist with special projects.
• Other duties as assigned.

Job description

Cuyahoga Community College is seeking a Work Study student for the CCP & Early College Programs to support student services across college facilities. Responsibilities include mentoring CCP students, handling basic tech questions, and helping connect students with appropriate services.

Position is college-wide, on-site and may include hybrid options. The role emphasizes developing communication, mentoring, and event coordination skills while maintaining academic progress and confidentiality.