Peer Case Manager - Homeless Outreach & Housing Support

HOPICS; Los Angeles (CA); On-site; USD 33,062 - 37,195; Full time

Job summary

Special Service for Groups, Inc. seeks a Metro Peer Case Manager (Division: HOPICS) to provide peer-led case management to individuals experiencing homelessness.

The role uses lived homeless experience to build trust, coordinate housing and supportive services, and advocate for clients within a transit-related community setting. Under supervision, you will engage clients, complete assessments, and develop individualized service plans.

Qualifications

• High school diploma or equivalent required; ADAC credential preferred.
• Lived homelessness experience and peer support background valued.
• Experience working with diverse populations and in field settings.

Responsibilities

• Perform professional case management and outreach to individuals experiencing homelessness.
• Coordinate services with a multidisciplinary team and community partners.
• Document activities and maintain notes in HMIS per guidelines.

Skills

Lived experience with homelessness

Peer counseling

Field work

Multidisciplinary teamwork

Communication skills

Education

High school diploma

Registered Alcohol and Drug Abuse Counselor

Tools

Microsoft Word

Excel

Internet

Job description

Special Service for Groups, Inc. seeks a Metro Peer Case Manager (Division: HOPICS) to provide peer-led case management to individuals experiencing homelessness.

The role uses lived homeless experience to build trust, coordinate housing and supportive services, and advocate for clients within a transit-related community setting. Under supervision, you will engage clients, complete assessments, and develop individualized service plans.