Peds Urology PASR

Oregon Health & Science University; Portland (OR); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Oregon Health & Science University in Portland, OR, is seeking a PASR for Pediatric Urology to coordinate services, schedule procedures, verify insurance, and liaise with families. The role emphasizes strong customer service and accurate scheduling in a busy urology practice.

The position involves 연락 with providers, arranging post-hospitalization or post-clinic care, and backup coverage for scheduling in Pediatric Urology.

Qualifications

• Six months of work experience in a medical office setting or one year in high volume direct public contact.
• Basic computer keyboarding skills including typing 30-45 wpm.
• Note: Completion of an OHSU Administrative Internship can substitute for one year of experience.

Responsibilities

• Provide excellent customer service over the phone and in person; assist patients with scheduling follow-up appointments and procedures.
• Schedule procedures into Epic (OpTime) and Ipath; verify insurance and obtain authorizations.
• Coordinate with anesthesia, OR schedulers and admitting team to ensure smooth patient experience and accurate scheduling.
• Serve as backup for PAS phone and clinic scheduling duties.

Skills

Customer service

High volume patient contact

Typing 30-45 wpm

Education

High School Diploma

Tools

Epic (OpTime)

Ipath

Cadence

Job description

Peds Urology PASR

US--Hybrid

Requisition ID: 2026-41291

Position Category: Hospital/Clinic Support

Job Type: AFSCME union represented

Position Type: Regular Full-Time

Posting Department: Pediatric Urology

Posting Salary Range: $27.78 - $37.54 per hour with offer based on experience, education and internal equity

Posting FTE: 1.00

Posting Schedule: Mon - Fri

Posting Hours: 8:30 am - 5:00 pm

HR Mission: Healthcare

Drug Testable: No

Department Overview

This position provides comprehensive coordination of services for the Pediatric Urology Practice. This position is responsible for being a liaison between the OHSU providers and patient families, contacting patients to arrange scheduled care post hospitalization or post clinic. The position is responsible for coordinating all servicesrelated to the urological procedures including scheduling and all insurance verification and authorization tasks. Meeting specific metrics on a large volume work queue is essential for success in this position. Additionally, this position serves as a backup role for procedure scheduling in Pediatric Urology and outpatient clinic scheduling for Pediatric Urology. Excellent customer service skills is a requirement in this position.

Function/Duties of Position

• Provide excellent customer service over the phone and when required in person. Assist patients with scheduling follow-up appointments, ancillary services and procedures in compliance with the work queue metrics. Reach out to patients who have been referred for procedures within 24 hours of the provider submitting the referral.
• Schedule procedures into Epic (OpTime) and Ipath. Contact patients after clinic to schedule procedures or diagnostics in compliance with the work queue metrics. Responsible for verifying insurance, obtaining authorizations, and scheduling procedures for the Pediatric Pulmonary clinic. Obtain reservations for procedures and admissions. Coordinate with anesthesia; OR schedulers and admitting team and endoscopy RN to ensure an excellent patient experience and accurate scheduling. Follow communication protocols for informing providers of their procedure schedule.
• Verify insurance and obtain authorizations for all required testing, visits, and procedures in compliance with the work queue metrics. Communicate any co-payment or co-insurance to the guarantor prior to the procedure.
• Send out prep information and procedure information to families prior to their appointment.
• Check and process daily operator messages each morning
• Serve as back up to phone PAS and clinic scheduling

Required Qualifications

• Six months of work experience in a medical office setting, including high volume direct patient contactORone year of work experience in a high volume direct public contact position

Knowledge and Skills Required:

• Basic computer keyboarding skills including typing of 30 - 45 wpm.
• Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.

Preferred Qualifications

• High School Diploma
• Experience scheduling procedures in Cadence and Op-Time.
• Experience working large volume referral work queues with strict processing metrics.
• Skills communicating and working with large specialized provider teams.

Additional Details

Work Schedule is Monday-Friday Variable 0800-1700. Position location is the main OHSU campus on Marquam Hill.