Pediatrics Medical Assistant - Clinical Care & Admin

University of Michigan Health-West; Wyoming (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

University of Michigan Health-West is seeking a Medical Assistant to perform administrative and clinical duties in an ambulatory setting. You will support patient care by maintaining medical records, handling calls, collecting vitals, preparing patients for exams and assisting clinicians.

The role emphasizes teamwork with physicians and advanced practice providers, adherence to infection control standards, and precise clerical and lab tasks to ensure smooth patient flow and high-quality care.

Qualifications

• High school degree (or GED) required.
• Current Medical Assistant certification required.
• Basic Life Support (BLS) required by 3/1/2025.
• Previous experience as Medical Assistant preferred.
• Excellent interpersonal skills and ability to effectively work with the medical team.

Responsibilities

• Ensures all relevant reports, tests results, labs and correspondence are available prior to the patient’s appointment.
• Escorts patients to exam room, interviews patients, measures vital signs and documents all information in patient’s medical record.
• Reviews patient’s medical record to determine needed services and whether referrals are in process or have been completed since last visit.
• Assists physician or advance practice providers during examination or procedure.
• Provides patient with information and instructions as authorized by physician or advanced practice provider.
• Keeps exam room stocked with adequate medical supplies, maintains instruments and prepares them for sterilization and storage.
• Provides clerical support which may include completing forms/requisitions, answering phones, sending/receiving medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Cleans rooms between patient visits in accordance with infection prevention and control standards.
• Administers medications and immunizations under authorization and supervision of physicians and/or advance practice providers.
• Processes messages from patients and front office staff to physicians and advance practice providers.
• Processes messages and call backs to patients, medical offices and pharmacies.
• Processes medication refills according to protocols.
• Maintains all logs and required checks (i.e. refrigerator temperature, emergency medications, expired medications, oxygen, sterilization fluid charge etc.)
• Performs EKG’s and simple (CLIA waived testing) medical office laboratory and screening tests.
• Collects and processes blood samples and other non-blood specimens for the diagnosis, treatment and prevention of disease.
• Participates in process improvement activities to enhance patient care and service.

Skills

High school diploma

Medical Assistant certification

BLS certification

Interpersonal skills

Communication with patients

Teamwork

Infection control

Equipment operation

Computer literacy

Education

High school diploma or GED

Tools

EMR systems

Job description

University of Michigan Health-West is seeking a Medical Assistant to perform administrative and clinical duties in an ambulatory setting. You will support patient care by maintaining medical records, handling calls, collecting vitals, preparing patients for exams and assisting clinicians.

The role emphasizes teamwork with physicians and advanced practice providers, adherence to infection control standards, and precise clerical and lab tasks to ensure smooth patient flow and high-quality care.