Pediatric Rehabilitation Technician - Outpatient

St. Tammany Parish Hospital; United States; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

St. Tammany Health System in Covington, LA, seeks a patient services technician for the outpatient pediatric rehab department. You will greet patients, schedule therapies, answer calls, and support therapists with daily activities to ensure smooth patient flow.

Responsibilities include maintaining treatment areas, recording patient information, and coordinating with the rehab team to ensure timely service delivery. Strong communication and computer skills are essential.

Qualifikationen

• High school diploma required.
• BLS certification through ILCRC/ILA recognized courses with manikin check-off.
• Excellent written and verbal communication skills required.
• Proficient in Microsoft Office apps (Word, Excel, Outlook).
• EPIC experience is a plus.
• Ability to coordinate activities and organize work efficiently.
• Strong communication and ability to work independently within scope of authority.

Aufgaben

• Greet and direct patients, families, and guests to outpatient pediatric rehab staff.
• Schedule patients for Physical Therapy, Occupational Therapy, and Speech Therapy.
• Answer phones, take messages, and distribute notifications.
• Maintain treatment room appearance and clean toys/linens as needed.
• Record patient information and assist with data for evaluations and treatments.
• Assist with basic therapy tasks under supervision of licensed therapists.
• Coordinate with rehab staff to plan, modify, and coordinate treatment programs.
• Perform clerical duties: inventory, supplies, faxing, forms.

Kenntnisse

Communication skills

Coordination & organization

Microsoft Office proficiency

Strong written and verbal skills

Independent work capability

Ausbildung

High school diploma

BLS certification with manikin check-off

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EPIC

Jobbeschreibung

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40 Schedule may vary based on clinic needs but will be a 36 hr/week position

JOB SUMMARY

Create a positive first impression for all patients, family members, guests to the outpatient pediatric rehab department by providing excellent and efficient customer service. Ensures patients are greeted and directed appropriately to the treating Physical Therapist, Physical Therapist Assistant, Occupational Therapist, or Speech Therapist. Confirms the patient has all that is necessary for the service to be accomplished so that a delay is not experienced. Serves as a representative of our facility to the public personally, as well as over the telephone. Maintains the appearance of the treatment rooms in the rehab area of the pediatric clinic and notifies appropriate departments when an area needs attention. Records patient information. Answers telephone calls in a timely manner. Ensure messages are distributed. Schedules patients for Physical Therapy, Occupational Therapy, and Speech Therapy. Assists in the administration of physical, occupational, and speech therapy treatments to patients, working under direction of a Physical Therapist, Physical Therapist Assistant, Occupational Therapist, and Speech Therapist. Under the direction of aforementioned professionals, technician instructs, motivates, and assists patients and family members to learn and improve functional activities, such as pre‑ambulation, transfer, ambulation, and daily‑living activities, including pediatric feeding. Confers with members of pediatric rehab staff and other health team members, individually and in conference, to exchange, discuss, and evaluate patient information for planning, modifying, and coordinating treatment programs. Performs clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, faxing paperwork, and filling out forms. May measure vital signs to determine effects of specific treatments or to assist clinicians to compile data for patient evaluations and treatments. Responsible for the cleanliness of all treatment rooms in the pediatric rehab department, as well as insuring all toys are cleaned in an appropriate manner. Also responsible for disposing of dirty linen and stocking all treatment rooms with clean linen.

MINIMUM QUALIFICATIONS

• High school diploma required.
• Current BLS certification through any International Liaison Committee on Resuscitation (ILCOR) provided courses such as but not limited to: Ochsner Health System, American Heart Association, and American Red Cross.
• The ILCOR course must include a manikin check off.
• Excellent written and verbal communication skills are required.
• Proficient/master performer in all Microsoft Office products, specifically Word, Excel, and Outlook required.
• Experience with EPIC, a plus.
• Must be able to coordinate activities and organize work in an efficient and timely manner.
• Must be able to evaluate and establish priorities, design and accomplish related goals and objectives, and efficiently coordinate the activities and administrative functions of the office.
• Must possess strong communication skills.
• Must be capable of assuming new responsibilities and functioning independently within the scope of authority.

PHYSICAL DEMANDS

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Physical Effort required: Constant (67% - 100%) – talking, hearing, seeing Frequently (34%-66%) – NONE Occasionally (1%-33%) – lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, reaching, handling/feeling, crawling

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values.

Please take time to review those expectations, which can be found by clicking here, before applying for employment.

If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer.

St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

St. Tammany Health System is a full-service acute care facility that delivers today’s life‑improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home.

St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.