Pediatric Patient Transport Lead

Aramark; Birmingham (AL); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Aramark Healthcare+ is seeking a Patient Transport Associate Manager at Children’s of Alabama in Birmingham, Alabama. Reporting to the Patient Transport Manager, this role oversees daily patient transport operations and leads a team delivering safe, timely, and compassionate service for pediatric patients and their families.

You will coordinate staffing, coach staff, partner with nursing and hospital leadership, and promote Aramark's WEST service approach to ensure a positive patient experience

Formación

• At least 2-3 years of supervisory experience; previous management experience preferred.
• Experience in patient transport, healthcare support services, or hospital operations preferred.
• Demonstrated ability to train, coach, schedule, and supervise employees.
• Strong customer service, communication, organization, and problem-solving skills.
• Ability to prioritize competing requests in a busy hospital environment.

Responsabilidades

• Lead daily patient transport operations, ensuring safe and efficient transport per policies.
• Coordinate staff assignments, schedules, and coverage to meet demand and minimize delays.
• Maintain an active presence on patient floors, support staff, and address operational concerns.
• Assist with patient transport and provide hands-on support during high volume or shortages.
• Partner with nursing and hospital departments to communicate priorities and support patient flow.
• Train, coach, and develop employees on transport procedures, safety, and infection prevention.
• Lead daily team briefings, recognize contributions, address performance concerns with the manager.
• Model Aramark's WEST service approach: Welcome, Engage, Smile, and Thank You.
• Monitor transport response times, service quality, productivity, and department metrics.
• Support payroll, timekeeping, overtime control, and labor planning within budget.
• Ensure transport equipment is clean, available, and safe; report maintenance needs.
• Maintain records and support survey readiness and safety/quality standards.
• Provide leadership coverage in the absence of the Patient Transport Manager.

Conocimientos

Supervisory experience

Patient transport

Staff coaching

Scheduling

Customer service

Communication

Descripción del empleo

Aramark Healthcare+ is seeking a Patient Transport Associate Manager at Children’s of Alabama in Birmingham, Alabama. Reporting to the Patient Transport Manager, this role oversees daily patient transport operations and leads a team delivering safe, timely, and compassionate service for pediatric patients and their families.

You will coordinate staffing, coach staff, partner with nursing and hospital leadership, and promote Aramark's WEST service approach to ensure a positive patient experience