Pediatric Patient Care Coordinator — Scheduling & Support

Optum; Newington (CT); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision

401(k)

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum in Newington, CT is seeking an Associate Patient Care Coordinator in Pediatric Primary Care. The role supports the care team with patient data, scheduling, education, and accurate Epic EMR documentation.

Ideal candidates have a HS diploma and 1+ year of customer service experience, with basic computer skills. This full-time position offers comprehensive benefits and a collaborative team environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience required.
• Intermediate level of computer proficiency required.

Responsibilities

• Verifies and updates demographics and patient information.
• Schedules patients according to department protocols.
• Completes patient check-out and coordinates scheduling.
• Documents in the electronic medical record system (Epic).
• Assists with pre-appointment education and instructions.
• Handles scheduling/billing questions and requests.

Skills

Customer service experience

Computer proficiency

Education

HS Diploma/GED

Tools

Epic EMR

Job description

Optum in Newington, CT is seeking an Associate Patient Care Coordinator in Pediatric Primary Care. The role supports the care team with patient data, scheduling, education, and accurate Epic EMR documentation.

Ideal candidates have a HS diploma and 1+ year of customer service experience, with basic computer skills. This full-time position offers comprehensive benefits and a collaborative team environment.