Pediatric Office Supervisor - Lead Team & Patient Experience

NemoursCareerSite; Florida; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive base compensation

Annual incentive based on clinical and

Comprehensive benefits: health, life,‑

403B with employer match

Job summary

Nemours seeks an Office Supervisor (Primary Care) in St. Cloud, FL, full-time, to lead a single pediatric primary care practice. You will supervise on-site operations, coordinate staff and provider schedules, and ensure a smooth patient experience under the Practice Manager’s direction.

Key responsibilities include payroll coordination, front desk oversight, and driving staff performance and customer service excellence in a family-centered care setting.

Qualifications

• High School Diploma required.
• Specialized (1 year of training beyond high school).
• Minimum of 1 to 3 years' experience required.
• Travel to other primary care locations as needed for coverage is required.

Responsibilities

• Provide on-site supervision under the Practice Manager for a single practice.
• Assist in orientation, direction, and evaluation of clerical and clinical staff.
• Monitor patient flow, conduct rounds, and share satisfaction results with staff.
• Coordinate staff and provider schedules; manage payroll timing and accuracy.
• Maintain Nemours standards of behavior and provide coaching as needed.
• Ensure communication between providers and associates; liaise with managers.

Skills

Staff supervision

Scheduling

Payroll

Customer service

Front desk

Education

High School Diploma

Specialized training beyond high school

Tools

Kronos

Job description

Nemours seeks an Office Supervisor (Primary Care) in St. Cloud, FL, full-time, to lead a single pediatric primary care practice. You will supervise on-site operations, coordinate staff and provider schedules, and ensure a smooth patient experience under the Practice Manager’s direction.

Key responsibilities include payroll coordination, front desk oversight, and driving staff performance and customer service excellence in a family-centered care setting.