Pediatric Mental Health Program Lead & Psychologist

Children's Health Council; Palo Alto (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Children's Health Council seeks a Clinical Program Manager to oversee Ravenswood outpatient mental health services, supervise staff, and ensure high-quality care across individual, family, dyadic, and group therapies. You will manage intake, care coordination, and ensure compliance with clinical standards while advancing equity and access.

The role emphasizes leadership, program development, and collaboration with the Associate Director to maintain a culturally responsive, trauma-informed

Qualifications

• Completion of professional licensure (PhD/PsyD) or medical degree with pediatrics/child psychology specialty.
• At least 5 years of experience post licensure.
• Minimum three years of progressively responsible supervisory or management experience in a behavioral health setting.
• Experience supervising clinicians and supporting staff development.
• Experience working with children, adolescents, and families.
• Strong understanding of child, adolescent, and family mental health.
• Experience providing trauma-informed and culturally responsive services.
• Knowledge of community mental health systems and underserved populations.
• Ability to supervise, mentor, and develop clinical staff.
• Strong clinical judgment and ethical decision-making skills.
• Knowledge of legal, ethical, and regulatory standards governing mental health services.

Responsibilities

• Oversee day-to-day operation of Ravenswood outpatient mental health services.
• Monitor referral flow, intake processes, client assignment, scheduling, waitlists, and caseload distribution.
• Ensure services are delivered efficiently, equitably, and in accordance with contractual requirements and organizational standards.
• Monitor clinical productivity, service utilization, and documentation completion.
• Identify operational barriers affecting client access, quality, workflow, or staff performance and recommend solutions.
• Facilitate regular clinical team meetings and case consultation meetings.
• Ensure compliance with all organizational policies, licensing standards, legal requirements, and clinical documentation standards.
• Review incident reports and coordinate appropriate follow-up activities.
• Escalate significant clinical, operational, compliance, staffing, or safety concerns to the Associate Director.
• Directly supervise assigned clinical and program staff.
• Conduct regular supervision meetings, performance reviews, and goal-setting discussions.
• Provide ongoing coaching, mentoring, feedback, and professional development support.
• Monitor staff productivity, workload distribution, documentation compliance, and service quality.
• Participate in recruitment, onboarding, orientation, and retention efforts.
• Identify staff development and training needs.
• Address routine performance concerns and partner with Human Resources and the Associate Director on more serious performance issues.
• Foster a collaborative, inclusive, culturally responsive, and psychologically safe work environment.
• Support staff well-being and promote a positive team culture.
• Ensure adherence to evidence-based, trauma-informed, family-centered, and culturally responsive practices.
• Support quality improvement initiatives and implementation of clinical standards.
• Ensure appropriate supervision structures for unlicensed clinicians and trainees.
• Consult on complex clinical situations within scope of expertise.
• Coordinate with clinical leadership regarding high-risk cases and ethical concerns.
• Collaborate with compliance staff on medical-legal and risk-management activities.
• Ensure timely reporting and management of critical incidents and mandated reporting responsibilities.
• Provide outpatient mental health services, including individual, family, dyadic, and group therapy.
• Conduct intake assessments and clinical consultations as assigned.
• Maintain an active clinical caseload consistent with management responsibilities.
• Complete all clinical documentation in accordance with organizational and regulatory requirements.
• Participate in care coordination and interdisciplinary consultation.
• Model high-quality clinical practice and professionalism.
• Support community outreach activities that promote awareness and access to Ravenswood clinical services.
• Represent the program in community meetings and collaborative partnerships as requested by the Associate Director.
• Maintain productive working relationships with schools, healthcare providers, community-based organizations, and referral partners.
• Provide occasional trainings, workshops, consultations, and presentations to families and community partners.
• Perform other related duties as required and assigned.

Skills

Leadership

Supervision

Organizational skills

Communication

Collaboration

Trauma-informed care

Time management

Cultural responsiveness

Clinical judgment

Ethical decision-making

Education

PhD/PsyD or medical degree with pediatrics specialty

Tools

Electronic Health Records (EHR)

Job description

Children's Health Council seeks a Clinical Program Manager to oversee Ravenswood outpatient mental health services, supervise staff, and ensure high-quality care across individual, family, dyadic, and group therapies. You will manage intake, care coordination, and ensure compliance with clinical standards while advancing equity and access.

The role emphasizes leadership, program development, and collaboration with the Associate Director to maintain a culturally responsive, trauma-informed