Pediatric Medical Receptionist

Community Health Services; Hartford, Northern (CT, KY); Hybrid; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

9 Paid Holidays

Life Insurance

Disability Insurance

Employee Assistance

Leave Programs

Job summary

Community Health Services, Inc. is seeking a professional Medical Receptionist for a full-time role in the Pediatrics & Adolescent Medicine Department in Hartford, CT. The position emphasizes outstanding customer service and proficient use of EMR and MS Office tools.

The successful candidate will have a high school diploma, prior experience, and the ability to manage confidential information while adapting to changing priorities in a busy clinical setting.

Qualifications

• High school diploma or equivalent with prior experience.
• Comfort with electronic medical records systems and MS Office (Excel/PowerPoint/Word).
• Excellent customer service and professionalism.
• Ability to handle confidential information securely.
• Quick learning of electronic practice management systems.
• Attention to detail in processing patient payments.
• Ability to produce high-quality work under changing priorities.
• Team player with professional demeanor.
• Bilingual in Spanish and English preferred.
• Pre-employment background check and drug screen required.

Responsibilities

• Greet patients and facilitate check-in/check-out processes.
• Maintain accuracy in patient billing and payments.
• Assist with scheduling and patient flow in clinic.
• Utilize EMR and Microsoft Office tools as needed.
• Protect patient privacy and handle confidential information.
• Support clinical staff and collaborate with team.

Skills

Customer service

Attention to detail

Teamwork

Confidentiality

Learn EMR systems

Education

High school diploma

Tools

EMR systems

Microsoft Office

Job description

Non-Exempt, Full Time Position
Department: Pediatrics & Adolescent Medicine

Compensation: $18.25 – $22.81 an hour

Community Health Services, Inc. is seeking an experienced, professional Medical Receptionist for a full time opportunity in our Pediatrics & Adolescent Medicine Department. Reporting to the Practice Manager, Carmen M. Lopez, the Medical Receptionist will be responsible for working diligently to bring patients into care by utilizing their excellent customer service skills and internal resources to connect with patients. The Clinical Director of the department is Dr. Zeev Harel, former Brown University Medical School Professor of Pediatrics. Levels of employees’ engagement and satisfaction in this department are above national average.

Since 1970, Community Health Services has existed to provide comprehensive health care services to the struggling residents of Hartford and Windsor. We were made for the community, by the community, to offer a full spectrum of services to include medical, behavioral health care, dental care, a full-service pharmacy and more. Our goal is to offer our patients a medical home; a place where they can come for all of their needs; a place where the clinical staff know them by their first name. Our dedicated staff demonstrate the good we can do on a daily basis when we provide quality care with dignity to each and every individual. We want to help our patients get all of the health care they need — when they need it — so they may too live a healthier and happier life.

The successful candidate will:

• Have a high school diploma or equivalent and prior experience
• Have a high degree of comfort with electronic medical records systems and familiarity with Microsoft Office programs such as Excel, PowerPoint and Word
• Demonstrate superior customer service skills
• Have proven success handling confidential information
• Be comfortable with or be able quickly to learn electronic practice management systems
• Demonstrate attention to detail and integrity in processing all forms of patient payments
• Be able to produce high quality work efficiently and in an environment with changing priorities
• Have the willingness and ability to work as part of a team and to demonstrate the highest standards of professionalism
• Candidates with prior experience working in a multiple provider medical practice or with diverse patient populations are preferred. candidates who are bilingual in Spanish and English are strongly preferred.
• All candidates for employment at CHS must successfully pass a pre-employment background check and drug screen.

Some benefit programs available to eligible employees include:

• Competitive Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan and up to 4% Employer Match
• Generous Paid Time Off
• 9 Paid Holidays
• Employer Paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
• Employee Assistance Programs
• Various Leave Programs – Bereavement, Military, Maternity, and more

Community Health Services is An Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.