Pediatric Medical Assistant - Caring, Collaborative Care

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 27,000 - 32,000; Full time

Job summary

Cincinnati Children's is seeking a Medical Assistant to provide competent clinical and technical services, assist with procedures, and prepare patients for examinations in alignment with family-centered care and department needs.

The role emphasizes patient and family education, data management, collaboration with care teams, and adherence to documentation practices. Flexible, culturally competent care is required to support pediatric patients and their families.

Qualifications

• High school diploma or equivalent is required.
• Graduate of a Medical Assisting program or formal medical services training.
• Experience not required or 1 year related experience may be acceptable.

Responsibilities

• Patient Care- Provide competent technical and clinical services and adapt daily needs per policy and department needs.
• Assist care providers with procedures and exams and prepare patients for examination and treatment.
• Provide care aligned with family-centered care and medical home models.
• Deliver culturally competent, responsive care and partner with families in decision making.
• Customer Service- Act as a patient/family advocate, respond to requests, and provide education as needed.
• Collaboration- Work with team to resolve problems and promote a professional environment.
• Data Management- Maintain patient records, obtain consent, and ensure accurate documentation.
• Laboratory Work- May manage specimens and communicate lab results as delegated.

Skills

Customer service

Communication skills

Team collaboration

Education

High school diploma or equivalent

Medical Assisting program completion

Job description

Cincinnati Children's is seeking a Medical Assistant to provide competent clinical and technical services, assist with procedures, and prepare patients for examinations in alignment with family-centered care and department needs.

The role emphasizes patient and family education, data management, collaboration with care teams, and adherence to documentation practices. Flexible, culturally competent care is required to support pediatric patients and their families.