Pediatric Medical Assistant – Day Shift, Family-Centered Care

Cincinnati Children's Hospital Medical Center; United States; On-site; USD 27,000 - 32,000; Full time

Job summary

Cincinnati Children’s Hospital Medical Center is seeking a Medical Assistant to provide competent clinical and administrative support across our Mason Clinics. You will assist with procedures, prepare patients, and deliver family-centered care in a fast-paced setting.

The role emphasizes collaboration with care providers, education for patients and families, and maintaining accurate patient records under supervision. Full-time status and shift expectations align with hospital operations.

Qualifications

• High school diploma or equivalent; graduate of a Medical Assisting program OR completion of a formal medical services training program of the US armed forces OR 1 year of related work experience.

Responsibilities

• Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs.
• Assist care providers with procedures and physical exams of patients.
• Prepare patients for examination and treatment.
• Provide care consistent with family-centered care and medical home models.
• Provide flexible, culturally competent and responsive care to patient and family needs.
• Treat families as full partners with decision making processes regarding their child's care, including offering information, services and support.
• Act as a customer advocate and strive to meet the needs of patients and families.
• Respond quickly to parent requests and concerns.
• Provide appropriate education/information to patients and/or families.
• Work collaboratively with others and follow complex direction to resolve problems.
• Develop positive working relationships with peers and acknowledge others' skills and contributions.
• Share knowledge and provide support for team members.
• Contribute to and promote a positive and professional work environment.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s Hospital Medical Center is seeking a Medical Assistant to provide competent clinical and administrative support across our Mason Clinics. You will assist with procedures, prepare patients, and deliver family-centered care in a fast-paced setting.

The role emphasizes collaboration with care providers, education for patients and families, and maintaining accurate patient records under supervision. Full-time status and shift expectations align with hospital operations.