Pediatric Medical Assistant — Care, Lab & Data Support

Cincinnati Children's; College Hill (TX); On-site; USD 38,000 - 50,000; Full time

Job summary

Cincinnati Children's is seeking a Medical Assistant for the Outpatient Psychiatry department at College Hill. The role supports patient care, assists clinicians with exams, and helps maintain family-centered practice.

On-site, full-time position with standard clinic responsibilities for daily operations. Responsibilities include patient prep, data management, and collaboration with care teams to ensure high-quality service and accurate documentation.

Qualifications

• High school diploma or equivalent.
• Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline

Responsibilities

• Patient Care- Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
• Customer Service- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.
• Collaboration- Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere.
• Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
• Laboratory Work and Testing- May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.

Education

High school diploma or equivalent

Graduate of a Medical Assisting program or formal US armed forces medical services training or 1 year related experience

Job description

Cincinnati Children's is seeking a Medical Assistant for the Outpatient Psychiatry department at College Hill. The role supports patient care, assists clinicians with exams, and helps maintain family-centered practice.

On-site, full-time position with standard clinic responsibilities for daily operations. Responsibilities include patient prep, data management, and collaboration with care teams to ensure high-quality service and accurate documentation.