Pediatric Home Health Operations Director

Connect Pediatrics; McAllen (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Connect Pediatrics, based in Texas, is seeking an experienced operations leader to oversee staffing, onboarding, and client relations within a busy pediatric home health setting.

You will supervise the operations team, recruit and train new staff, manage office presence, and ensure adherence to policies while promoting high-quality service and patient care. This role emphasizes teamwork and proactive problem-solving.

Qualifications

• High school diploma; college preferred.
• Healthcare experience preferred.
• Excellent written and verbal communication skills. Speak, read, write and comprehend English.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Excellent organizational and time management skills.

Responsibilities

• Develops and enhances client and employee relationships.
• Maintains an excellent rapport with clients and caregivers and effectively promotes harmonious interpersonal relationships.
• Demonstrates an ability to identify and solve problems; uses sound judgment to reach quality decisions.
• Demonstrates an active and positive role in evaluating staff performance.
• Maintains a current awareness of the abilities and limitations of the field staff member.
• Demonstrates sound judgment in assigning duties appropriate to each individual.
• Consistently counsels field staff members to provide exceptional customer service.
• Demonstrates thorough knowledge and adherence to Connect Pediatrics’ policies and procedures.
• Holds nurses accountable for carrying out all non-clinical policies and procedures.
• Maintains active involvement in cost containment issues and effectively utilizes nurses when assigning cases.
• Participates with the Clinical Supervisor in the performance management of the nursing staff.
• Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.
• Demonstrates communicating effectively, expressing ideas clearly, and actively listening.

Skills

Staff management

Communication skills

Problem solving

Education

High School diploma; college preferred

Job description

Connect Pediatrics, based in Texas, is seeking an experienced operations leader to oversee staffing, onboarding, and client relations within a busy pediatric home health setting.

You will supervise the operations team, recruit and train new staff, manage office presence, and ensure adherence to policies while promoting high-quality service and patient care. This role emphasizes teamwork and proactive problem-solving.