Pediatric Front Desk Specialist | Patient Experience Leader

GD-SDM Partnership LLC; United States; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program with matching

Benefits for 30+ hrs/week

Health, dental, and vision plans

Life Insurance and Disability

Job summary

Quince Orchard Dental Care is seeking a dynamic Pediatric Front Desk Coordinator to join our fast-growing team. The role involves greeting patients, answering phones, scheduling doctors and hygienists, and creating an exceptional patient experience in a fast-paced office.

You will verify insurance, assist with billing questions, submit claims with proper attachments, and follow up on recare appointments. We offer benefits and vacation time and a welcoming atmosphere.

Qualifications

• 2-3 years experience preferred
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients
• Driven personality to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Complete daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Organization

Communication

Professionalism

Multitasking

Education

Associate degree

Job description

Quince Orchard Dental Care is seeking a dynamic Pediatric Front Desk Coordinator to join our fast-growing team. The role involves greeting patients, answering phones, scheduling doctors and hygienists, and creating an exceptional patient experience in a fast-paced office.

You will verify insurance, assist with billing questions, submit claims with proper attachments, and follow up on recare appointments. We offer benefits and vacation time and a welcoming atmosphere.