Pediatric Front Desk Specialist — Bilingual & Energetic

Panda Pediatrics; Leander (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Competitive hourly pay

Career growth opportunities

Fun and energetic environment

Job summary

Panda Pediatrics in Leander, TX is seeking a friendly, energetic receptionist to manage our front desk. You will greet patients, verify insurance, check patients in and out, handle co-pays, schedule appointments, and keep the waiting area organized.

The role requires solid computer skills (Word and Excel), strong English-Spanish communication, and the ability to multitask across phone calls and clerical duties.

Qualifications

• One year of customer service experience is preferred
• Previous experience as a receptionist is preferred
• Bilingual English-Spanish required.
• Excellent communication skills with a focus on customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills

Responsibilities

• Greet all patients and families with a warm smile.
• Verify insurance prior to patient appointments.
• Check patients in and out.
• Be able to communicate to parents about co-pays and other feeds due at time of service.
• Schedule patient appointments according to guidelines.
• Multitask multiple phone lines.
• Scan new patient charts and consultation notes into EMR software.
• Keep waiting rooms organized and clean.
• Manage office workflow/schedule.
• Balance charges and receipts at the end of each day.
• Computer skills include Microsoft Word and Excel.
• Collect co-pays and outstanding patient balances.
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Bilingual English-Spanish

Front desk

Tools

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Panda Pediatrics in Leander, TX is seeking a friendly, energetic receptionist to manage our front desk. You will greet patients, verify insurance, check patients in and out, handle co-pays, schedule appointments, and keep the waiting area organized.

The role requires solid computer skills (Word and Excel), strong English-Spanish communication, and the ability to multitask across phone calls and clerical duties.