Pediatric Front Desk Lead: Welcoming Families

Happy Kids Dentistry; Federal Way (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Time Off

Long-term disability

Bonus

Job summary

Happy Kids Dentistry in Washington is hiring a Full-Time Director of First Impressions to greet families and manage front desk operations at our Federal Way and Auburn locations. You will coordinate scheduling, update patient information, handle insurance and payments, and present treatment plans with financing options in a warm, organized environment.

We value tech-savvy, cheerful, and professional front-desk staff who can multitask, communicate clearly, and maintain a high standard of patient

Qualifications

• Extremely comfortable with computers and technology.
• Organized and detail-oriented approach.
• Cheerful, welcoming demeanor.
• Calm under pressure and able to multitask.
• Polished communication and presentation skills.
• Dental knowledge is a plus.

Responsibilities

• Manage scheduling with focus on production and capacity.
• Ensure paperwork, insurance, and payments are completed accurately.
• Update patient information and medical history; coordinate interpreter services.
• Present treatment plans and financing options.
• Balance daily payments and complete audit tasks.
• Maintain a clean, organized front desk and use digital systems to streamline operations.

Skills

Tech-savvy

Organized

Detail-oriented

Proactive

Cheerful

Welcoming

Calm under pressure

Multitasking

Communication skills

Dental knowledge

Job description

Happy Kids Dentistry in Washington is hiring a Full-Time Director of First Impressions to greet families and manage front desk operations at our Federal Way and Auburn locations. You will coordinate scheduling, update patient information, handle insurance and payments, and present treatment plans with financing options in a warm, organized environment.

We value tech-savvy, cheerful, and professional front-desk staff who can multitask, communicate clearly, and maintain a high standard of patient