Pediatric Dental Care Navigator

Roanoke Chowan Community Health Center; Aulander (NC); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Roanoke Chowan Community Health Center seeks a Dental Patient Navigator to support outreach, care coordination, and quality improvement within the Dental Program. This role increases access to dental care by recruiting children at RCCHC sites and School-Based Health Centers, providing age-appropriate oral health education, and assisting with scheduling and navigation of dental services.

The navigator will work with dentists, hygienists and staff to promote preventive dental care, reduce

Qualifications

• Ability to read, write and comprehend English
• Communicate effectively with internal and external customers
• Experience in patient navigation, case management, and care coordination
• Understanding of Social determinants of Health (SDoH) and health disparities
• Knowledge of FQHCs and health system navigation

Responsibilities

• Conduct pediatric dental outreach and recruitment at RCCHC locations, SBHCs, schools and community settings
• Identify children who may benefit from dental services through outreach and referrals
• Coordinate with SBHCs, schools and partners to facilitate pediatric dental access
• Assist patients with scheduling dental appointments and navigating RCCHC services
• Follow up with patients and families to support attendance and engagement in care
• Identify barriers to access and connect families with resources
• Provide basic oral health education and preventive information to children and families
• Assist with preventive services like fluoride varnish within scope of practice
• Support dental outreach events and health fairs
• Enter outreach and education data in EMR and other systems
• Compile and report program and outreach data
• Participate in dental quality improvement and population health initiatives

Skills

Patient outreach

Care coordination

EMR experience

English literacy

Education

High school diploma or GED; Bachelor's preferred in Social Work/Public Health

Tools

EMR systems

Microsoft Office

Job description

Roanoke Chowan Community Health Center seeks a Dental Patient Navigator to support outreach, care coordination, and quality improvement within the Dental Program. This role increases access to dental care by recruiting children at RCCHC sites and School-Based Health Centers, providing age-appropriate oral health education, and assisting with scheduling and navigation of dental services.

The navigator will work with dentists, hygienists and staff to promote preventive dental care, reduce