Pediatric Care Navigator RN — Remote with Training

InterMed; Maine; Hybrid; USD 60,000 - 75,000; Full time

Job summary

InterMed is seeking a Pediatric Clinical Care Representative RN to serve as the first point of contact for patients and families. The role involves triaging calls, guiding care settings, and supporting clinical operations in a pediatric environment.

Remote work is possible with in-person training and occasional on-site presence for technical issues. Required: active Maine RN license, high school diploma or equivalent, and graduation from an accredited nursing program.

Qualifications

• Active Maine RN license required.
• High school diploma or equivalent required.
• Graduate of an accredited nursing program.

Responsibilities

• Triage clinical inquiries and direct to appropriate care settings.
• Provide exceptional patient and family service.
• Maintain privacy and HIPAA compliance.
• Utilize EMR to document calls and test results.
• Refill prescriptions and share test results per protocol.
• Schedule and reschedule appointments as needed.

Skills

Customer service

Triage

Clinical nursing

EMR proficiency

Typing skills

Phone skills

HIPAA compliance

Education

RN licensure in Maine

High school diploma or equivalent

Graduate of accredited nursing program

Tools

EMR systems

Windows-based programs

Telephone systems

Job description

InterMed is seeking a Pediatric Clinical Care Representative RN to serve as the first point of contact for patients and families. The role involves triaging calls, guiding care settings, and supporting clinical operations in a pediatric environment.

Remote work is possible with in-person training and occasional on-site presence for technical issues. Required: active Maine RN license, high school diploma or equivalent, and graduation from an accredited nursing program.