Pediatric Care Navigator for Families

Northshore Health Centers, Inc; Merrillville (IN); On-site; USD 38,000 - 66,000; Full time

Job summary

Paycom - ATS is seeking a Pediatric Care Coordinator in Merrillville, IN to coordinate care for children from newborn to 18 years. You will conduct one-on-one visits, educate families, assist with referrals and equipment needs, and collaborate with the Women’s Health Care Coordinator for smooth transitions of care.

The role supports the Pediatric Care team within the Pathways department, with outreach and documentation duties as part of daily operations.

Qualifications

• Minimum education per Indiana/HRSA requirements.
• Ability to obtain CHW Certification within 1 year of hire.
• Ability to obtain Child/Passenger Safety Technician Certification within 1 year of hire.
• One year of healthcare experience (preferred).
• 1-2 years of experience working with children and families (preferred).

Responsibilities

• Complete patient visits for newborns to assist families with unmet needs.
• Schedule health and wellness services (well-child visits, immunizations, physicals, screenings, dental, vision, behavioral health).
• Assist with referrals to WIC, breastfeeding support, and external specialists.
• Assist patients in obtaining durable medical equipment (helmets, braces, crutches, nebulizers).
• Provide age-appropriate education (immunizations, safe sleep, milestones).
• Support outreach events and services in the community.
• Perform car seat safety checks and installations.
• Complete and maintain timely documentation in EHR systems.

Skills

Problem solving

Interpersonal skills

Communication

Time management

MS Office

Education

Indiana/HRSA education requirement

Job description

Paycom - ATS is seeking a Pediatric Care Coordinator in Merrillville, IN to coordinate care for children from newborn to 18 years. You will conduct one-on-one visits, educate families, assist with referrals and equipment needs, and collaborate with the Women’s Health Care Coordinator for smooth transitions of care.

The role supports the Pediatric Care team within the Pathways department, with outreach and documentation duties as part of daily operations.