Pediatric Care Manager: Family-Centered Social Work Onsite

Akron Children's; Akron (OH); On-site; USD 55,000 - 80,000; Full time

Job summary

Akron Children's is seeking a Social Work Care Manager Plus in the Palliative Care department. The role uses graduate-level clinical social work to provide comprehensive, family-centered care management for pediatric and young adult patients with complex medical, behavioral health, and psychosocial needs.

Responsibilities include biopsychosocial assessments, care planning, cross-continuum coordination, advocacy, counseling, and interdisciplinary team participation.

Qualifications

• Master's degree in social work from an accredited program is required.
• Current, unrestricted LSW licensure in Ohio is required.
• Certification by a national care management organization is preferred.
• Minimum 2 years of clinical healthcare experience; pediatric care management preferred.
• No supervisory experience required.

Responsibilities

• Establish therapeutic, culturally responsive relationships with patients and caregivers.
• Conduct comprehensive biopsychosocial assessments to identify needs and barriers.
• Identify high-risk patients and prioritize interventions using stratification.
• Develop and maintain family-centered care plans integrating medical and psychosocial needs.
• Coordinate care across primary, specialty, hospital, home health, and schools.
• Advocate for access to resources and resolve barriers to care.
• Provide counseling, crisis intervention, and participate in care team meetings.
• Monitor progress, utilization, and adjust plans with the team.
• Evaluate effectiveness of interventions on psychosocial well-being and outcomes.
• Document assessments and outcomes per policies and regulatory standards.

Skills

Psychosocial assessment

Crisis intervention

Motivational interviewing

Communication skills

Case management

Collaboration across teams

Education

Master of Social Work (MSW)

Tools

MS Office

Epic EMR

Job description

Akron Children's is seeking a Social Work Care Manager Plus in the Palliative Care department. The role uses graduate-level clinical social work to provide comprehensive, family-centered care management for pediatric and young adult patients with complex medical, behavioral health, and psychosocial needs.

Responsibilities include biopsychosocial assessments, care planning, cross-continuum coordination, advocacy, counseling, and interdisciplinary team participation.