Pediatric Call Center Agent - Bilingual Spanish

Just Kids Pediatrics; Oklahoma City (OK); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

401k + company match

Medical and Dependent FSA

Job summary

Just Kids Pediatrics is seeking a full-time call center agent in Oklahoma City, OK to support pediatric care. You will provide compassionate service, enter patient demographics in the EHR, verify insurance, and schedule appointments. Spanish language ability is required for this role.

The position is in-person, Monday–Friday, 8am–5pm, with rotating half days. Starting pay is $14 per hour and varies with experience, with benefits including health, dental, and vision insurance, 401(k) matching,

Qualifications

• Minimum 1 year of medical office registering and scheduling patients.
• High school diploma or equivalent.
• Detail-oriented with excellent interpersonal communications skills.
• Familiarity with basic medical terminology is a plus.
• Must pass a criminal background check.

Responsibilities

• Enter demographics and financial information into patient intake and EHR systems.
• Verify insurance.
• Register patients over the phone and schedule appointments.
• Collect and make copies of all insurance cards and driver\'s licenses.
• Answer telephone, take messages and return voicemails.
• Create a positive experience through our core values with internal and external customers.
• Work appointment requests on self scheduling platform.

Skills

Phone etiquette

Communication skills

Multitasking

Independent work

Interpersonal skills

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

Just Kids Pediatrics is seeking a full-time call center agent in Oklahoma City, OK to support pediatric care. You will provide compassionate service, enter patient demographics in the EHR, verify insurance, and schedule appointments. Spanish language ability is required for this role.

The position is in-person, Monday–Friday, 8am–5pm, with rotating half days. Starting pay is $14 per hour and varies with experience, with benefits including health, dental, and vision insurance, 401(k) matching,