Pediatric Billing Specialist - Join a Caring RCM Team

Blackbird Health; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Life insurance

Paid time off

Career growth

Supportive culture

Job summary

Blackbird Health, a pediatric mental health provider, is seeking a Billing Specialist to join our Revenue Cycle Management team under the Senior Manager of RCM. You will manage insurance accounts receivable and serve as the main contact for patients navigating billing and insurance questions.

You will resolve denials, post payments, verify eligibility, and collaborate with clinicians to ensure a smooth billing experience for families.

Qualifications

• 2–4 years healthcare billing with insurance companies.
• 1–3 years customer service.
• In-depth knowledge of CPT/ICD-10 and insurance terminology.
• Demonstrated ability to maintain strict HIPAA compliance and patient confidentiality.

Responsibilities

• Resolve insurance claim denials and work directly with insurance providers to ensure timely reimbursement.
• Investigate claim denials via insurance portals and resubmit clean claims or file appeals when needed.
• Contact patients and families via phone, email, and patient engagement platforms to update insurance or payment details and set up payment plans.
• Process credit card payments, review and process refunds, and ensure patient responsibility is reflected on invoices.
• Partner with clinicians and internal teams to resolve billing issues related to patient payments or insurance coverage.

Skills

Healthcare billing

Customer service

CPT/ICD-10 coding

HIPAA compliance

Tools

AthenaHealth

Epic

eClinicalWorks

Job description

Blackbird Health, a pediatric mental health provider, is seeking a Billing Specialist to join our Revenue Cycle Management team under the Senior Manager of RCM. You will manage insurance accounts receivable and serve as the main contact for patients navigating billing and insurance questions.

You will resolve denials, post payments, verify eligibility, and collaborate with clinicians to ensure a smooth billing experience for families.