Peak Time Teller: Fitchburg Branch

UW Credit Union; Madison (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading financial institution as a Peak-Time Teller in Madison, WI. This part-time role requires a positive approach to member transactions and a commitment to excellent customer service. Enjoy benefits like paid time-off and a supportive work environment while building your career in banking.

Benefits

Paid time-off (pro-rated based on hours worked)

Paid holidays

401k option with company match

Employee Assistance Program

Annual variable bonus reward

Paid volunteer time

Caregiver Leave (pro-rated based on hours worked)

Personal development opportunities

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience needed.
• Demonstrates ability to work with diverse customers.

Responsibilities

• Perform a variety of transactions to meet members' needs.
• Adhere to cash management policies and procedures.
• Identify opportunities to deepen member relationships.

Skills

Interpersonal skills

Customer service

Problem-solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Peak Time Teller: Fitchburg Branch role at UW Credit Union

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Join to apply for the Peak Time Teller: Fitchburg Branch role at UW Credit Union

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Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Fitchburg branch is hiring a Peak-Time Teller and we want YOU to apply!

As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a four-time recipient of Madison Magazine’s Best Places to Work, and a two-time Milwaukee Journal Sentinel’s Top Workplace to receive

• Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!
• Be the face of UW Credit Union by providing front facing member service at the Fitchburg branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union’s Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations
  
  
  

What You’ll Need To Succeed

• High School Diploma or equivalent
• 1 year of customer service experience
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment
  
  
  

UW Credit Union is dedicated to cultivating a workplace that fosters a sense of belonging for all individuals and proudly upholds the principles of Equal Employment Opportunity (EEO). We highly value the unique perspectives and qualities that each person brings to our organization. Our recruitment, hiring, development, and promotion processes are based on an individual’s qualifications and demonstrated abilities. Our policy is to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristics protected by federal, state, or local laws. If you require a reasonable accommodation for any part of the employment process, please [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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